Apolonia Sakaria
BOP
Summary
Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
1
1
year of professional experience
Work History
Waitress Trainee
Distinction Rotorua Hotel & Conference Centre
BOP
05.2026 - Current
- Assisted with setting up dining areas for events and guest services.
- Maintained cleanliness of dining areas, including tables and utensils.
- Collaborated with team members to ensure smooth service during busy shifts.
- Addressed guest inquiries and resolved minor issues promptly for a positive experience.
- Maintained a professional attitude while working in a fast-paced environment.
- Provided excellent customer service during meal times.
- Observed other wait staff members' techniques to learn best practices for providing exceptional customer service.
- Assisted in stocking inventory, setting up workstations, preparing mise en place, and breaking down stations at end of shifts.
Housekeeper
Quest Rotorua Central
BOP
02.2025 - 05.2025
- Cleaned guest rooms to maintain high hygiene standards and comfort.
- Cleaned bathrooms, including toilets, tubs, showers and sinks.
- Changed bed linens and towels, tidied up rooms.
- Vacuumed floors and dusted furniture to maintain organized, professional appearance.
- Maintained cleanliness in public spaces, enhancing overall guest experience.
- Collaborated with team members to complete daily cleaning tasks efficiently.
- Followed safety protocols while using cleaning chemicals and equipment.
Education
Some College (No Degree) - NCEA Level 1,2
Naenae College
Lower Hutt, NZSkills
- Customer service excellence
- Food safety knowledge
- Attention to detail
- Multitasking and organization
- Heavy lifting capabilities
- Integrity and honesty
- Motivated work ethic
- Supply chain management
Timeline
Waitress Trainee
Distinction Rotorua Hotel & Conference Centre
05.2026 - Current
Housekeeper
Quest Rotorua Central
02.2025 - 05.2025
Some College (No Degree) - NCEA Level 1,2
Naenae College