Malia Tangata
Auckland City,Auckland
Summary
My name is Malia , I am a hardworking and passionate individual whose Passionate about promoting lasting customer satisfaction by delivering quality service and support. I am a team player with a positive demeanor and a can-do attitude who is eager to have more experiences! Personable and dedicated Customer Service Representative with extensive experience in the Hospitality industry. Solid team player with upbeat, Motivated to maintain customer satisfaction and contribute to company success.
Overview
4
4
years of professional experience
Work History
Customer Service Representative
ST PIERRES SUSHI BOMBAY
10.2021 - 05.2022
- Cut vegetables and make seafood
- Cut miso and lettuce - Provide exceptional customer service and maintain dining and bathroom areas to maximise safety and cleanliness.
- Responded to customer requests for products, services, and company information.
- Investigated and resolved customer inquiries and complaints quickly
FOOD & BEVERAGE ATTENDANT
FOOD PACKER, LSG CHEFS
10.2019 - 10.2019
- 2019 Efficiently packed, labeled and make sandwich items, consistency to meet deadlines
- Cleaned up mess after accomplishing making sandwiches.
- Maintained clean, trash-free workspaces to maximize productivity and safety
- Greeted customers at counter to fulfill requests and answer questions
- Prepared and served various food and drink items to customer specifications in fast-paced environments
Cafe Worker
New Zealand Management of Academies
Otahuhu, Auckland
01.2019 - 06.2019
- Received payment from customers, processed credit card transactions, and issued change or receipts.
- Cleaned tables in the dining area before and after customer seating.
- Stocked service areas with napkins, utensils, condiments, and other supplies.
- Assisted in maintaining a clean working environment by sweeping floors, removing trash from bins, washing dishes.
- Restocked shelves with merchandise throughout the day as needed.
- Greeted customers and took orders for coffee drinks, food items, and other beverages.
- (THIS IS WORK EXPERIENCE in the course I was attending at the time)
ELLERSLIE RACECOURSE
11.2018 - 12.2018
- Welcomed and thanked guests to demonstrate appreciation
- Served customers with food and beverages exceptionally
- Maintained food service and beverage area maximise safety and cleanliness.
- Demonstrated respect, friendliness and willingness to help wherever needed
FOOD & BEVERAGE ATTENDANT
MT EDEN STADIUM
10.2018 - 01.2018
- Maintained dining and food service areas to maximise safety and cleanliness
- Provided exceptional service to guests
- Assembled and served meals according to specific guest requirements.
Education
Level 4 Tourism - Tourism And Travel Management
New Zealand School of Tourism
Auckland, NZ12-2020
National Certificate of Educational Achievement (Level 3) -
Awarded By Ministry of Education
Auckland06-2020
New Zealand Certificate in Food And Beverage Service (Level 3)Cafe - Hospitality
NZMA
Otahuhu06-2019
New Zealand Certificate in Food And Beverage Service (Level 3) Barista - Hospitality
NZMA
Otahuhu06-2019
National Certificate of Educational Achievement Level 1 & 2 - School
Pukekohe High School
Pukekohe, NZ11-2018
Skills
- Work Ethic
- Customer Service
- Active Listening
- Flexible
- Time Management
- Team Player
- Kind
- Can-do Attitude
- Willingness to Learn
- Positive
- Openness
- Microsoft Word
- High-energy attitude
- Microsoft Office Suite
- In-store support
- Microsoft PowerPoint
- Adaptive team player
- Prioritization
- Positive and professional
- Hospitality background
- Hospitality and Professionalism
- Team building
- Organization
Additional Information
- Willing to relocate to: Auckland City, Auckland
References
References available upon request.
Timeline
Customer Service Representative
ST PIERRES SUSHI BOMBAY
10.2021 - 05.2022
FOOD & BEVERAGE ATTENDANT
FOOD PACKER, LSG CHEFS
10.2019 - 10.2019
Cafe Worker
New Zealand Management of Academies
01.2019 - 06.2019
ELLERSLIE RACECOURSE
11.2018 - 12.2018
FOOD & BEVERAGE ATTENDANT
MT EDEN STADIUM
10.2018 - 01.2018
Level 4 Tourism - Tourism And Travel Management
New Zealand School of Tourism
National Certificate of Educational Achievement (Level 3) -
Awarded By Ministry of Education
New Zealand Certificate in Food And Beverage Service (Level 3)Cafe - Hospitality
NZMA
New Zealand Certificate in Food And Beverage Service (Level 3) Barista - Hospitality
NZMA
National Certificate of Educational Achievement Level 1 & 2 - School
Pukekohe High School
Similar Profiles
Elliot BuElliot Bu
Customer Service at St Pierres SushiCustomer Service at St Pierres Sushi
Evan HuEvan Hu
Sushi Maker at St pierres sushiSushi Maker at St pierres sushi
Alex ZhengAlex Zheng
Crew Trainer at St PierresCrew Trainer at St Pierres