Malia Woon
Palmerston North,Westbrook
Summary
Kia Ora, I have worked in Customer service for over 3 years & Dove into a job at Mt Cook Alpine Salmon which was a new experience but i loved every minute of, i only left due to moving back to Palmerston North. I am very good at working under pressure and working in and around a customer based role. I’m ready for any opportunity that presents itself!
Overview
6
6
years of professional experience
1
1
Certification
Work History
Aquaculture Technician
Mt Cook Alpine Salmon
Twizel, CAN
11.2023 - 11.2024
- Coordinated harvest activities to ensure timely delivery of high-quality products that meet customer demands.
- Maintained accurate records of culture data, including growth rates, feed consumption, and mortality rates for informed decisionmaking.
- Kept pens and farm equipment clean and sterilized to support animal wellbeing.
- Observed animals and notified supervisor of signs of illness.
- Fed Fish, kept track of how much they ate & tracked growth.
Admin/ Teacher Aide
Te Kura O Takaro
Palmerston North, MWT
02.2023 - 07.2023
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Developed filing system for historical documents, preserving important company records and improving access to information.
- Assisted coworkers and staff members with special tasks on daily basis.
- Tutored struggling students individually and in small groups to reinforce learning concepts.
Bartender
The Daily
Palmerston North, MWT
06.2022 - 02.2023
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Adapted to fast-paced environment, effectively managing multiple drink orders simultaneously without compromising quality.
Bartender/ FOH
LoneStar
Palmerston North, MWT
05.2022 - 12.2022
- Served high customer volumes during special events, nights, and weekends.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
- Upsold menu items to customers, driving up per sale revenues and maximizing profits.
- Kept bar stocked with liquors, juices and garnishes for drinks.
Crew Member/ Cafe
McDonald's
Palmerston North, MWT
01.2021 - 09.2022
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
- Assisted other team members to achieve goals.
Cashier
PAK'nSAVE
Palmerston North
05.2019 - 02.2021
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Restocked and organized merchandise in front lanes.
- Streamlined checkout process for increased efficiency and reduced waiting times.
- Managed cash drawer accurately, ensuring all transactions balanced at end of day.
Education
NCEA Level 2 -
Palmerston North Girls Highschool
Palmerston North, MWT11.2021
Skills
- Environmental monitoring
- Fish health monitoring
- Fish grading
- Hatchery operations
- Harvesting techniques
- Strong multitasking
- Customer service
- Patience and tolerance
- Outgoing personality
- Customer service expertise
- Payment processing
- Hospitality service expertise
- Professional appearance
- Food service
Certification
First Aid Certificate
Timeline
Aquaculture Technician
Mt Cook Alpine Salmon
11.2023 - 11.2024
Admin/ Teacher Aide
Te Kura O Takaro
02.2023 - 07.2023
Bartender
The Daily
06.2022 - 02.2023
Bartender/ FOH
LoneStar
05.2022 - 12.2022
Crew Member/ Cafe
McDonald's
01.2021 - 09.2022
Cashier
PAK'nSAVE
05.2019 - 02.2021
NCEA Level 2 -
Palmerston North Girls Highschool