Dedicated and accomplished Team Leader with a strong background in community services and Government, demonstrating exceptional leadership skills, program development expertise, and a commitment to improving the lives of individuals and communities. Seeking an opportunity to leverage my experience to drive positive change and lead a high-performing team in a dynamic community services organisation.
Overview
17
17
years of professional experience
Work History
Team Leader, Community Housing Coordination
Te Ahuru Mowai
03.2019 - 09.2023
Lead a team of five housing coordinators, overseeing their daily activities and providing guidance, support, and training.
Collaborate with local government agencies, non-profit organisations, and community stakeholders to develop and implement housing programs, policies, and initiatives.
Conduct needs assessments, determine eligibility criteria, and manage the allocation of affordable housing units.
Ensure compliance with housing regulations and standards, maintaining accurate records and documentation.
Organise and facilitate meetings, workshops, and training sessions for staff and community members.
Resolve housing-related issues and conflicts, providing exemplary customer service to residents and applicants.
Continuously evaluate and improve housing programs to maximise efficiency and effectiveness.
Monitor budgets, allocate resources, and report on program performance to senior management.
Foster a supportive and inclusive community environment, promoting diversity and inclusion in housing initiatives.
Kaimahi - Homelessness and Housing Services
Arataki Ministries Ltd
01.2018 - 03.2019
Undertake a comprehensive housing assessment and consented liaison with all key supports and mandatory agencies i.e. Work and Income, etc
Support each person referred to create and work towards a well-being plan
Support each person to overcome barriers to housing and find suitable housing options.
Work across the housing sector to advocate and coordinate the housing needs for tangata whaiora
Network and build relationships with housing providers across Whangarei (Emergency Housing Providers, CHP’s, transitional housing, and Kaianga Ora.
Rehabilitation Delegate
The Australian Government Department Of Veterans'
02.2007 - 03.2015
Conduct comprehensive assessments of veterans' rehabilitation needs.
Develop and manage individualized rehabilitation plans for veterans based on their unique circumstances.
Collaborate with healthcare professionals, service providers, and vocational rehabilitation specialists to coordinate services and support for veterans.
Maintain accurate and up-to-date records of veterans' progress and rehabilitation plans.
Provide guidance and counseling to veterans and their families regarding available rehabilitation programs and resources.
Advocate on behalf of veterans to ensure they receive the appropriate entitlements and services.
Monitor the implementation of rehabilitation plans and make adjustments as necessary to achieve desired outcomes.
Keep abreast of changes in legislation, policies, and programs related to veterans' rehabilitation.
Participate in team meetings and collaborate with colleagues to enhance the delivery of rehabilitation services.
Represent the Australian Government Department of Veterans' Affairs at meetings with veterans' organisations, advocacy groups, and other stakeholders.
Ensure compliance with all relevant regulations and guidelines.
Team Administrator/Ward Clerk at Te Whatu Ora, Te Toka Tumai - Te Whetu TaweraTeam Administrator/Ward Clerk at Te Whatu Ora, Te Toka Tumai - Te Whetu Tawera