Mallory Wendl
Hamilton,WKO
Summary
Proven ability to thrive in high-pressure environments, exemplified by exceptional service at Luke's Kitchen. Adept in customer service and strong multitasking, consistently ensuring guest satisfaction and cleanliness. Skilled in team collaboration, significantly enhancing dining experiences and operational efficiency.
Overview
3
3
years of professional experience
Work History
Waitress
Luke's Kitchen
11.2023 - 02.2024
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
House Cleaner
Meticulous Cleaning
11.2023 - 02.2024
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Created spotless surfaces by dusting, sweeping, vacuuming and mopping.
- Mopped hardwood, laminate, ceramic, vinyl, glass and wood surfaces.
- Maintained a safe working environment through proper use of cleaning products and equipment.
Fast Food Worker
Chick-fil-A
06.2021 - 06.2023
- Greeted customers promptly and took orders to keep flow of traffic moving.
- Wiped counters and sanitized equipment to maintain clean food prep and dining areas.
- Followed food safety procedures outlined in company policies and health and sanitation regulations to prevent food borne illness.
- Collaborated with team members to quickly fill large orders and serve large parties.
Education
High School Diploma -
Highland High School
Medina, Ohio, US05.2023
Skills
- Customer Service
- Strong multitasking
- Greeting guests
- Team Collaboration
Accomplishments
- Achieved moving up to a trainer at Chick-fil-A
- Maintained above a 3.5 GPA to receive scholar athlete award 3 times
Timeline
Waitress
Luke's Kitchen
11.2023 - 02.2024
House Cleaner
Meticulous Cleaning
11.2023 - 02.2024
Fast Food Worker
Chick-fil-A
06.2021 - 06.2023
High School Diploma -
Highland High School
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