Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Malvika Manohar

Hamilton

Summary

Results-driven individual with a solid track record in delivering quality work. Known for excellent communication and teamwork abilities, with a commitment to achieving company goals and delivering exceptional service. Passionate about continuous learning and professional development.

Overview

9
9
years of professional experience

Work History

Atlantis Health
09.2023 - 03.2025
  • Handled more than 100+ customer care calls on a daily basis and achieved a customer satisfaction rating of 95% through prompt resolution of customer issues and follow-ups for clients: NZBS, Molemap NZ and Australia
  • Assisted customers with inquiries and booking appointments

HR Recruiter

Cognizant
08.2022 - 05.2023
  • Conducted talent acquisition processes, including sourcing, screening, and interviewing candidates
  • Worked closely with hiring managers to understand staffing needs
  • Assisted with employee documentation and compliance processes
  • Supported HR teams with engagement and culture development programs

Customer Service Representative

Greenside Energy Solutions
06.2021 - 01.2022
  • Provided exceptional customer support in a high-volume environment using simPRO
  • Assisted customers with inquiries, problem resolution, and service improvements
  • Maintained accurate customer records and ensured compliance with company policies

Recruitment Coordinator

Satyam Venture
04.2016 - 05.2019
  • Managed the full recruitment lifecycle, from job posting to onboarding
  • Assisted hiring managers with sourcing and screening candidates
  • Maintained accurate HR records and updated internal systems
  • Drafted employment contracts, offer letters, and policy updates
  • Coordinated staff engagement initiatives and events
  • Provided general HR administrative support as needed

Education

Bachelor's Degree - Computer Applications

MOP Vaishnav

Master - Business Administration

MSSM

Certification - Recruiting and Selecting the Right Person

University of Canterbury

Certification - Administrative Support

Alison Education

Certification - Human Resources Payroll

LinkedIn

Skills

  • End-to-End Recruitment & Talent Acquisition
  • HR Administration
  • Employee Engagement & Culture Development
  • Immigration Support & Compliance
  • HR Records Management
  • Staff Event Planning & Coordination
  • Offer letters, contracts, and documentation
  • Customer Service & Relationship Management
  • HRIS and Applicant Tracking Systems (ATS)
  • Microsoft Office Suite (Excel, Word, Outlook)
  • Recruitment & CRM Tools

References

References will be provided on request

Timeline

Atlantis Health
09.2023 - 03.2025

HR Recruiter

Cognizant
08.2022 - 05.2023

Customer Service Representative

Greenside Energy Solutions
06.2021 - 01.2022

Recruitment Coordinator

Satyam Venture
04.2016 - 05.2019

Bachelor's Degree - Computer Applications

MOP Vaishnav

Master - Business Administration

MSSM

Certification - Recruiting and Selecting the Right Person

University of Canterbury

Certification - Administrative Support

Alison Education

Certification - Human Resources Payroll

LinkedIn
Malvika Manohar