Mamia Van Dongen
Dunedin,OTA
Summary
Skilled multitasker with superior work ethic and good teamwork, problem-solving and organizational skills. Willing to take on any task to help team. Reliable and dedicated team player with hardworking and resourceful approach. Offering part-time work experience and volunteering experiences, and eager to learn and gain more experiences.
Overview
5
5
years of professional experience
Work History
Manager
McDonalds
12.2020 - 12.2023
- I am a certified store and shift supervisor manager; I have great customer service skills and great commutation skills and works well with new and old crew on shifts.
- Increased team productivity by implementing streamlined processes and effective communication strategies.
- Achieved departmental goals by developing and executing strategic plans and performance metrics.
- Reduced operational costs through comprehensive process improvement initiatives and resource management.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Facilitated successful cross-functional collaborations for the completion of key projects, fostering strong working relationships among team members.
Dresser
ID Fashion Show
04.2023 - 04.2023
- Working backstage dressing models, making sure everything is in order and ready for the next dress look.
- Knowing about the type of garments and there style.
Volunteer
Superclub Charity
08.2022 - 08.2022
- This was a volunteering work, that was hosted to raise money for the RONALD MCDONALD HOUSE CHARITY. My job was bartending and serving people at the event.
- Improved organizational efficiency by streamlining volunteer onboarding processes.
- Enhanced community engagement by organizing and leading outreach events.
Salesperson
Glassons Clothing Store
03.2020 - 11.2020
- Boosted sales by consistently engaging with customers and addressing their needs effectively.
- Developed relationships with clients for increased loyalty and repeat business.
- Expanded customer base through targeted prospecting and networking efforts.
- Implemented effective sales strategies to maximize revenue generation.
- Collaborated with team members to reach collective sales goals, fostering a supportive work environment.
- Organized promotional events that showcased products while driving brand awareness and generating leads.
- Engaged customers in social conversations to create pleasant and easy shopping experience.
- Increased sales and customer satisfaction through personalized servicing.
Sales Person
CITC MAINSTORE
01.2019 - 02.2020
- Boosted sales by consistently engaging with customers and addressing their needs effectively.
- Developed relationships with clients for increased loyalty and repeat business.
- Collaborated with team members to reach collective sales goals, fostering a supportive work environment.
- Expanded customer base through targeted prospecting and networking efforts.
Education
FABRICATION AND TEXTILE INNOVATION AWARD -
Otago Polytechnic
Dunedin, OTA11.2023
Bachelor of Fashion Design -
Otago Polytechnic
Dunedin, OTA11.2023
Certificate -
Otago Polytechnic
Dunedin, OTA11.2020
High School Diploma -
Tereora College
Rarotonga Cook Islands12.2019
Skills
- Cross-Selling Products and Services
- Account Management
- Customer Engagement
- Relationship Building
- Product Description
- Business Development
- Product Promotions
- Customer Relations
- Sales Expertise
- Time Management
- Communication
- Team Training
Portfolio Link
https://www.artsthread.com/profile/mamiavan-dongen
Occupation
Student
References
- Margo Barton, Head of Fashion (Otago Polytech), margo.barton@op.ac.nz
- Laura, Store Manager, laura@stonelakecorp.kiwi, 021409905
outdoor enthusiast
Roaming with the wild, captivated by the beauty of Mother Earth. Exploring hidden trails, chasing sunsets, and finding solace in nature’s embrace.
Timeline
Dresser
ID Fashion Show
04.2023 - 04.2023
Volunteer
Superclub Charity
08.2022 - 08.2022
Manager
McDonalds
12.2020 - 12.2023
Salesperson
Glassons Clothing Store
03.2020 - 11.2020
Sales Person
CITC MAINSTORE
01.2019 - 02.2020
FABRICATION AND TEXTILE INNOVATION AWARD -
Otago Polytechnic
Bachelor of Fashion Design -
Otago Polytechnic
Certificate -
Otago Polytechnic
High School Diploma -
Tereora College
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