Sandhya Goud
Epsom,Auckland
Summary
Customer Services Officer with background in diverse industries. Strong in maintaining high customer satisfaction rates and adept at conflict resolution, ensuring swift resolution of customer inquiries or complaints. Demonstrated ability to build relationships and foster a positive work environment. Impact made includes improved efficiency in complaint handling processes, leading to increased overall customer satisfaction.
Overview
11
11
years of professional experience
Work History
Customer Service
Udaya Super Market
Wentworthville
08.2024 - 01.2024
- Scanning and Billing, Process back orders, Labelling and Packing, Stock take and filling, Assisting in preparing fast food items
Customer Service
Wendy’s
Mt Eden, Auckland
04.2017 - 11.2018
- Working on Frontline, Preparing orders, Taking orders on Drive Thru, Housekeeping, Customer Service
Operator
QSL (Quantum Service and Logistics Pty Ltd)
Wentworth Point/Homebush Bay
02.2024 - 06.2014
- Checking and Marking defects, Assembling parts when fixed, Re-check/Testing quality, RF Scanning and Stocking, Working in a team
Customer Service
AHS Hospitality
Sydney
05.2013 - 08.2013
- Customer/Hospitality Service
Education
Skills
- Enthusiastic
- Quick learner
- Good relationship builder
- Hard worker
- Able to work under pressure
- Reliable team member
- Flexible
- Adaptable
Accomplishments
- Received appreciations for excellent Customer Service and work ethics
- Awarded for Excellent Time Keeping
Timeline
Customer Service
Udaya Super Market
08.2024 - 01.2024
Operator
QSL (Quantum Service and Logistics Pty Ltd)
02.2024 - 06.2014
Customer Service
Wendy’s
04.2017 - 11.2018
Customer Service
AHS Hospitality
05.2013 - 08.2013
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