Manasa Vadlamudi
New Windsor,New Zealand
Summary
Customer-focused hospitality professional with over 5 years of experience in hotel operations, front office, housekeeping leadership, and inventory coordination. Proven ability to manage teams, handle guest relations, coordinate schedules and payroll, and maintain high service standards. Highly organized, reliable, and adaptable, with excellent communication and interpersonal skills. Passionate about Front Office, administrative and Guest Services, seeking opportunities to contribute to a reputable organization.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Warehouse Assistant / Store Person
Ecly Limited
Auckland, New Zealand
06.2023 - Current
- Picking, packing, checking and dispatch orders accurately and on time.
- Operate warehouse equipment including pallet jacks, and trolleys
- Manage stock put-away, replenishment, and location organisation.
- Conduct stock counts, cycle counts, and inventory checks.
- Ensure goods are stored safely, correctly labelled, and scanned.
- Maintain a clean and organised warehouse environment.
- Follow health and safety procedures and site policies.
- Perform basic administrative tasks related to stock management.
- Meeting productivity and quality targets
- Working effectively as part of a team and communicating with supervisors
- Manual handling and heavy lifting
Online Assistant
Countdown (Woolworths NZ)
Auckland, New Zealand
06.2023 - 01.2024
- Picked, packed, and prepared online customer orders efficiently.
- Replenished stock across ambient, chilled, and frozen departments.
- Unpacked deliveries, cleaned work areas, and ensured proper storage.
- Barcoded and organised stock in line with company procedures.
Assistant Housekeeping Manager
Barclay Suites
Auckland, New Zealand
02.2022 - 03.2023
- Coordinated daily hotel operations with management, staff, and external vendors.
- Assisted guests, handled enquiries, and resolved issues professionally.
- Prepared weekly rosters, payroll, and timesheets.
- Managed room allocations, task sheets, and inventory using OPERA PMS.
- Oversaw check-in and check-out processes.
- Trained new staff and monitored staffing requirements.
- Coordinated third-party services such as laundry and maintenance.
- Managed lost and found procedures and recommended service improvements.
Housekeeping Supervisor
Barclay Suites
Auckland, New Zealand
04.2021 - 02.2022
- Prepared rosters and task sheets using OPERA PMS.
- Trained employees on housekeeping standards.
- Inspected rooms, updated room status, and allocated staff for daily operations.
- Ensured compliance with health, safety, and hotel standards.
- Managed supplies distribution and reported maintenance issues.
Housekeeping Team Leader
Barclay Suites
Auckland, New Zealand
03.2020 - 04.2021
- Scheduled room cleaning and ensured quality standards.
- Led and motivated housekeeping teams.
- Trained staff on procedures and service expectations.
- Managed supply distribution and daily task allocations.
Housekeeping Attendant
Barclay Suites
Auckland, New Zealand
11.2018 - 03.2020
- Maintained guest rooms and public areas to high cleanliness standards.
- Responded to guest calls and resolved complaints professionally.
- Assisted with building issues during evening shifts.
- Followed emergency procedures during fire alarms.
Education
Diploma in Computing - Software Development
Aspire2 International
Auckland, NZ10.2019
Bachelor of Technology - Electronics & Communication Engineering
Jawaharlal Nehru Technological University
Kakinada, India05.2015
Skills
- Front Office Operations & Guest Services
- OPERA PMS (Roster, Task Sheets, Room Allocation)
- Staff Training & Supervision
- Payroll, Timesheets & Rostering
- Customer Complaint Resolution
- Administration & Office Support
- Stock Ordering & Auditing
- Health & Safety Compliance
- Team Leadership & Coordination
- C
- HTML
- CSS
- JavaScript
- OPERA PMS
- Office 365
- Web Programming
- Manual Testing
Certification
- Employee of the Year – 2021
- Employee of the Quarter – 2021
- Star of the Month – 2× (2020)
- Certified First Aider
References
Available on request
Personal Information
Visa Status: New Zealand Permanent Resident Visa
Timeline
Warehouse Assistant / Store Person
Ecly Limited
06.2023 - Current
Online Assistant
Countdown (Woolworths NZ)
06.2023 - 01.2024
Assistant Housekeeping Manager
Barclay Suites
02.2022 - 03.2023
Housekeeping Supervisor
Barclay Suites
04.2021 - 02.2022
Housekeeping Team Leader
Barclay Suites
03.2020 - 04.2021
Housekeeping Attendant
Barclay Suites
11.2018 - 03.2020
Diploma in Computing - Software Development
Aspire2 International
Bachelor of Technology - Electronics & Communication Engineering
Jawaharlal Nehru Technological University