Manbir Singh
Thames,WKO
Summary
Experienced installation and repair technician with work history setting up, repairing and configuring telecommunications equipment. Talented at building relationships with customers and solving problems with little oversight. Excellent communication and planning skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
8
8
years of professional experience
Work History
Telecommunications Technician
Self-employeed
Thames, WKO
02.2022 - Current
- Installed and configured new devices and system components.
- Efficiently troubleshot fiber-optic connections resulting in quicker restoration of services following outages.
- Installed and repaired network cabling, hardware and software to maximize operational efficiency.
- Monitored and performed maintenance on telecommunications systems to facilitate optimal performance.
- Reduced downtime with regular maintenance of telecommunications equipment and infrastructure.
- Responded to service requests during and after business hours.
- Managed and prioritized customer service requests to achieve prompt resolution.
- Enhanced customer satisfaction by providing timely technical support for telecommunications services.
- Read blueprints and schematics to correctly place equipment.
- Installed wiring, cabling and networking hardware on customer premises.
Telecommunications Technician
Reliance Industries Pvt Ltd
Thames, WKO
09.2017 - 02.2022
IT Technician
Fixtel Communications
05.2016 - 09.2017
- Maintained office PCs, networks and mobile devices.
- Set up PCs, projectors, and microphones for use in video conferencing rooms.
- Established, repaired and optimized networks by installing wiring, cabling and devices.
- Provided remote technical support, resolving issues quickly without requiring onsite visits whenever possible.
Education
Telecommunications Level 3 - Telecommunications
Connexis
Thames, NZ11.2022
Diploma in Computer Networking And Security - Computer Networking
Newton College of Business And Technology
Auckland, NZ03.2016
National Diploma in Computing Level 5 - Computer Networking
National Technology Institute
Auckland, NZ12.2014
Skills
- Fiber Optic Splicing
- Troubleshooting and resolution
- Wireless Networking
- Network Troubleshooting
- Installation and maintenance
- Troubleshooting systems
- Safety practices
- Troubleshooting and repair
- Safety awareness
- Regulatory Compliance
- Writing reports
- VoIP Systems
Timeline
Telecommunications Technician
Self-employeed
02.2022 - Current
Telecommunications Technician
Reliance Industries Pvt Ltd
09.2017 - 02.2022
IT Technician
Fixtel Communications
05.2016 - 09.2017
Telecommunications Level 3 - Telecommunications
Connexis
Diploma in Computer Networking And Security - Computer Networking
Newton College of Business And Technology
National Diploma in Computing Level 5 - Computer Networking
National Technology Institute