Summary
Overview
Work History
Education
Skills
References
Hobbies and Interests
Timeline
Generic

Mandeep Kaur

Christchurch,Newzealand

Summary

I am looking at full time work that will allow me to commit long term to a company that I can be a real asset to. I am hard working, flexible and creative professional with the ability to multitask and remain focused and composed.

Overview

6
6
years of professional experience

Work History

Team Member

Simx Ltd
10.2023 - Current
  • Kept work areas clean, organized, and safe to promote efficiency and team safety.
  • Contributed to team success by completing jobs quickly and accurately.
  • Learned all required tasks quickly to maximize performance.
  • Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
  • Worked different stations to provide optimal coverage and meet production goals.
  • Developed strong customer service and product knowledge skills to enhance individual and team performance.
  • Maintained productive, efficient approach to all tasks.
  • Developed strong cooperative relationships with coworkers and managers.
  • Operated register to process payments and collect cash payment for order totals.
  • Addressed and resolved customer complaints in polite and professional manner.
  • Trained new team members by relaying information on company procedures and safety requirements.
  • Assisted with inventory counts and stocking of merchandise.
  • Broke down boxes and cartons, disposing of refuse in proper cardboard receptacles.
  • Assisted customers in selecting merchandise best suited to needs.
  • Monitored and verified all merchandise was properly priced and labeled.

Customer Care Representative

Customer Care Department
07.2017 - 10.2022
  • Assisted call-in customers with questions and orders.
  • Addressed customer complaints and mitigated dissatisfaction by employing timely and on-point solutions.
  • Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
  • Communicated with clients regarding account services, statements, and balances.
  • Maintained and managed customer files and databases.
  • Trained new employees on best practices and customer care procedures to eliminate inefficiencies.

Education

MBA - Human Resources Development

Lovely Proffesional University
INDIA
01.2017

Skills

  • Team Member
  • Pick and pack
  • Stock Rotation
  • Stock take
  • Post Graduation
  • Communication
  • Team work
  • Flexibility
  • Trustworthy
  • Reliable

References

Craig Whinham, Manager - Warehouse, CraigW@simx.co.nz, 021711819 Ricky, Team Leader - Simx Ltd, karanjots@simx.co.nz, 0221307828

Hobbies and Interests

  • Travelling
  • Hiking
  • Reading
  • Computing

Timeline

Team Member

Simx Ltd
10.2023 - Current

Customer Care Representative

Customer Care Department
07.2017 - 10.2022

MBA - Human Resources Development

Lovely Proffesional University

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Mandeep Kaur