Mandeep Kaur
Rolleston,Chritchurch
Summary
To create a position for myself as an efficient professional in the highly competent world, through honest and committed hard work in conjunction with my knowledge and skill blended with a positive attitude and the desire to excel.
Overview
5
5
years of professional experience
1
1
Certification
Work History
IT Technician
Smart mobile ldt
03.2021 - Current
- Customer service, front desk operator, handle customers queries and product inquiries, performs paperwork duties, maintaining health and safety of the store, repairing and diagnosing mobile phones, Macbooks, and laptops
Electronic Assembler (AIRVO 2)
Fisher & Paykel Healthcare
09.2020 - 12.2020
- Assembly (soldering, drilling, keypads, screen), unit testing, PCB testing and troubleshooting, quality control, packing
Electronic Assembler (Indicator Department)
Datamars
03.2020 - 09.2020
- Product assembly (soldering, drilling, keypads, screen), unit testing (bubble testing, pressure testing, open testing), troubleshoot, quality control, training, packing, labeling
Deli Department
Countdown
10.2018 - 03.2020
- Handle customers queries and product inquiries, performs paperwork duties, assisting in stock take, up-selling new products and promotions, maintaining health and safety of the store, assisting in training of products and other duties to secure overall operations of the store
Education
New Zealand Diploma in Engineering Electrical (level 7) In Electronic and Embedded system, Electrical and Electronics Appliances, Power Engineering, Control systems, Microcontroller -
International college of Auckland
11.2019
Diploma in electronic and communication -
Chandigarh University
05.2016
Skills
- Customer Service
- Teamwork
- Sales Goals Attainment
- Retail Store Operations
- Product Knowledge
- Retail Sales
Certification
New Zealand diploma in Electrical level 7 certificate
Relevant Skills
Excellent skills in Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Microsoft Office, Aim to exceed the expectations of current and prospective customers, while always following through to ensure the highest standard of customer satisfaction is achieved., Excellent time management skills with a flexible working style that can adapt easily to changes of environment and work schedule even under high pressure work conditions with capability of multitasking., Fluent in speaking, listening, reading and writing English, Hindi and Punjabi., Honest and trustworthy at the previous workplace in two years with no complaint by any customer and employer but had Positive feedback., Have worked with colleagues of diverse backgrounds, able to establish a respectful awareness and respect for different cultures.
Attributes
- Able to work on my own initiative as well as part of a team
- Excellent listening and problem solving skills developed by communicating with wide range of customers from different perspectives
- Excellent communication skills and telephone manner, learnt through my previous job by handing queries regarding products
- Ability to handle Stress and multitask in a fast paced environment learnt through practice in such an environment
- Able to demonstrate flexibility and adaptability in a constantly changing environment by always being available on call, whenever there is a need of time
Professional Employment
- Smart mobile ldt, IT Technician, 03/01/21, Present, Customer service, Front desk operator, Handle Customers Queries and product inquiries, Performs Paperwork duties as assigned, Maintaining Health and safety of the store, Repairing and diagnosing any type of Mobile phone, Macbook, Laptop
- Fisher & Paykel Healthcare, Electronic Assembler (AIRVO 2), 09/01/20, 12/31/20, Assembly (soldering, drilling, keypads, screen), Unit testing, PCB testing and troubleshooting, Quality, Packing
- Datamars, Electronic Assembler (Indicator Department), 03/01/20, 09/30/20, Product assembly (soldering, drilling, keypads, screen), Unit testing (bubble testing, pressure testing, open testing), Troubleshoot, Quality, Training, Packing, labeling
- Countdown, Deli Department, 10/01/18, 03/31/20, Handle Customers Queries and product inquiries, Performs Paperwork duties as assigned, Assisting in Stock take, Up-selling new products & promotions, Maintaining Health and safety of the store, Assisting in training of products and other duties to secure overall operations of the store
Personal Information
Visa Status: Resident
References
- Arti Sharma, IAG Clams, 0223275123
- Parbhleen Kaur, Manager Smart Mobile Ltd, 0220369497
Hobbies and Interests
- Sports
- Cooking
- Traveling and meeting new people
Projects
Wireless Power transmission Digital Notice Board GSM Based and Led Display of Electronics and Communication Department (India) IOT based container (New Zealand)
Training
Industrial Training in EASST, Mohali (India), 6 weeks, 6 week training in PLC and automations in company, So many industrial visit in India
Timeline
IT Technician
Smart mobile ldt
03.2021 - Current
Electronic Assembler (AIRVO 2)
Fisher & Paykel Healthcare
09.2020 - 12.2020
Electronic Assembler (Indicator Department)
Datamars
03.2020 - 09.2020
Deli Department
Countdown
10.2018 - 03.2020
New Zealand Diploma in Engineering Electrical (level 7) In Electronic and Embedded system, Electrical and Electronics Appliances, Power Engineering, Control systems, Microcontroller -
International college of Auckland
Diploma in electronic and communication -
Chandigarh University
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