Summary
Overview
Work History
Education
Skills
Education Summary
Personal Information
Hobbies and Interests
Languages
Timeline
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Mandeep kaur

Summary

Customer-focused individual with a passion for delivering exceptional service. Strong interpersonal skills with a talent for effectively addressing concerns. Committed to improving customer satisfaction and driving positive outcomes.

Overview

8
8
years of professional experience

Work History

Supervisor

warehouse stationary
07.2023 - Current
  • Customer Support-Assisted customers with inquiries and provided solutions to meet their needs
  • Stocktaking- Conducted regular stock-takes for accurate inventory
  • Stock Counts- Performed systematic stock counts to manage inventory
  • Fault Fixing- Diagnosed and repaired copy center equipment issues
  • Process Improvement -Enhanced stock management and operations efficiency
  • Trained Staff- Instructed new employees on copy center operations
  • Skills – good knowledge of computer, Microsoft word & excel

checkout operator

Countdown bay-fair Tauranga
06.2022 - 07.2023
  • Providing the highest standard of customers service;
  • Ensuring all checkout transactions are processed quickly and efficiently;
  • Ensuring security procedures are followed;
  • Ensuring department presentation is well maintained;
  • Willing to 'go that extra mile' for customers

Customer service representative

10 /7 Security ltd
04.2020 - 05.2022
  • Basic Data entry , emails, attending calls , invoices
  • Controlling access to client site or facility through the admittance process;
  • Preparing logs and reports as required;
  • Preserving order and acting to enforce regulations and directives for the site pertaining to visitors, and premises;
  • Protecting evidence or scene of incident in the event of accidents, emergencies, or security investigations

Receptionists

Copthorne City
01.2017 - 01.2019
  • Company Overview: Auckland City
  • Greet all guests and assist them with check-in and check-out
  • Maintain a positive attitude and friendly demeanour
  • Respond to all guest questions and requests
  • Answer and forward phone calls
  • Manage guest bookings and reservations
  • Keep a tidy and orderly workspace
  • Auckland City

Education

Certificate - Reception and Office Support

Career academy
Auckland
04.2023

Diploma - Professional HOSPITALITY (Level 5 and 6), Business Management (level 6)

PBRSAuckland
Auckland
01.2018

Skills

  • Good knowledge of computer
  • Microsoft Word
  • Microsoft Excel

Education Summary

  • Career Academy, Auckland, Certificate in Reception and Office Support, 04/23
  • PBRSAuckland, Diploma in Professional Hospitality (Level 5 and 6), 11/15 - 12/18
  • PBRSAuckland, Diploma in Business Management (Level 6), 11/15 - 12/18

Personal Information

  • Available: Full time
  • Visa Status: Permanent Resident

Hobbies and Interests

  • I really enjoy sailing
  • Love to experiment using my effective cooking skills, especially for my friends & family
  • Traveling to meet people of diverse cultures & learn more about their country & cuisine
  • Enjoy solving problems and crossword puzzles

Languages

English
Full Professional

Timeline

Supervisor

warehouse stationary
07.2023 - Current

checkout operator

Countdown bay-fair Tauranga
06.2022 - 07.2023

Customer service representative

10 /7 Security ltd
04.2020 - 05.2022

Receptionists

Copthorne City
01.2017 - 01.2019

Certificate - Reception and Office Support

Career academy

Diploma - Professional HOSPITALITY (Level 5 and 6), Business Management (level 6)

PBRSAuckland

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Mandeep kaur