MANDEEP KAUR
Papakura,AUK
Summary
I would like to introduce myself as a young, professional and motivated individual with exceptional communication skills and customer focused approach. I have completed my Postgraduate diploma in Applied Management (level 8) from Otago Polytechnic Auckland International Campus and did my graduation in India. I have nearly 4-year work experience in FOOD industry (MEXICALI FRESH LTD) which includes production manager, shift manager; assistant manager and store manager experience and have a good work track record of being professional, hardworking and punctual at work.
Overview
6
6
years of professional experience
Work History
Sandwich Artist
Subway
11.2022 - 08.2024
- Crafted sandwiches according to customer specifications, ensuring quality and presentation standards.
- Maintained cleanliness and organization of workstations, adhering to food safety guidelines.
- Operated the cash register with accuracy, ensuring proper handling of transactions.
- Kept workplace clean and organized in line with restaurant policies.
- Increased speed of service through effective multitasking and time management skills.
- Assisted team members in high-volume service periods, fostering a collaborative environment.
- Enhanced customer satisfaction by providing prompt and friendly service during peak hours.
- Trained new staff on sandwich preparation techniques and operational procedures to ensure consistency.
- Implemented inventory management practices, minimizing waste while maintaining stock levels.
Mexicali Fresh Ltd
10.2018 - 09.2022
- Running shifts and managing staff
- Ensuring compliance with hygiene and health and safety legislation/guidelines
- Promoting and marketing the business
- Overseeing stock levels
- Ordering supplies
- Handling customer inquiries and complaints
- Greeting and advising customers
- Problem solving
- Handling administration and paperwork.
- Making improvements to the running of the business and developing the restaurant.
- Identify and delegate responsibilities to shift leaders and staff to ensure objectives are met and Excellent service is consistently achieved.
- Effectively manage the store in the absence of the store Manager.
- Provide direction to staff to achieve business goals.
- Manage the restaurant to meet or exceed standards in food quality, safety, and cleanliness.
- Train and coach staff on guest services principles and practices.
- Assist in new menu implementation.
Education
MBA - Marketing And HR
Rayat Bahra Group of Institutes
Hoshiarpur, Punjab04.2016
Skills
- Achieved accurate invoice processing and record maintenance, enhancing financial tracking Improved office management efficiency through effective procedural knowledge Streamlined daily cash reconciliation, contributing to financial integrity Optimized stock ordering processes, ensuring availability of necessary supplies Facilitated shift operations, ensuring team productivity Enhanced food control and preparation standards, resulting in improved service quality
Other Experience
I have 4 years’ experience of cooking at Mexicali Fresh Ltd. I can cook chicken, Beef and Pork. I have 2 years’ experience in Burger Wisconsin.
Other Information
- Availability: Available full week even at weekends
- Driving License: Having 1st class Full License
Timeline
Sandwich Artist
Subway
11.2022 - 08.2024
Mexicali Fresh Ltd
10.2018 - 09.2022
MBA - Marketing And HR
Rayat Bahra Group of Institutes