Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Mandeep Kaur

Rotorua,BOP

Summary

Results-driven Shift Manager skilled in optimizing operational efficiency and maintaining exceptional cleanliness standards. Dedicated to enhancing guest satisfaction through effective employee training and proactive issue resolution. Proven track record of fostering a collaborative team environment that prioritizes health and safety.

Overview

3
3
Languages
5
5
years of professional experience

Work History

Housekeeping Room Attendant

Imperial Hotel Rotorua
whakarewarewa, Rotorua
09.2025 - Current
  • Cleaned guest rooms following Imperial Hotel's standards and procedures.
  • Sanitized bathrooms by scrubbing sinks, toilets, bathtubs, showers, floors, mirrors, walls and counters.
  • Assisted team members in maintaining cleanliness in public areas.
  • Managed linen inventory and restocked supplies in assigned areas.
  • Organized cleaning supplies and equipment for efficient use.
  • Relocated beds to clean underneath and around furniture., sofas and small furniture to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
  • Reported maintenance issues to ensure guest safety and comfort.
  • Reported any maintenance issues or damage found in the guest rooms to supervisor.

Shift Manager

Aujla Farm
Te Puke
01.2024 - 09.2024
  • Maintain and follow health and safety rules.
  • Picking kiwifruit and following all the required instructions given.
  • Load three agricultural products into the bins of the trailers.
  • Train new staff members.
  • Attending meetings of the staff and making their duty rosters.

Housekeeping Room Attendant

Pullman Hotel
Rotorua, BOP
12.2021 - 05.2022
  • Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
  • Replaced used towels and other bathroom amenities such as shampoo, paper towels, and soap.
  • Enhanced guest satisfaction by maintaining clean and well-stocked rooms in a timely manner.
  • Sanitized all kitchen surfaces, wiped down cabinets, and swept and mopped floors.

Education

High School -

Jasper School
05-2019

Skills

  • Cash handling
  • Decision-making
  • Customer service focus
  • Employee training
  • Cleaning procedures
  • Safety compliance
  • Customer satisfaction
  • Team collaboration
  • Guest relations
  • Chemical handling
  • Sanitization procedures
  • Health and safety
  • Cleaning bathrooms
  • Hospitality standards knowledge
  • Work planning and organization

Languages

English
Professional
Hindi
Professional
Punjabi
Professional

Timeline

Housekeeping Room Attendant

Imperial Hotel Rotorua
09.2025 - Current

Shift Manager

Aujla Farm
01.2024 - 09.2024

Housekeeping Room Attendant

Pullman Hotel
12.2021 - 05.2022

High School -

Jasper School
Mandeep Kaur