Mandeep Singh
Auckland
Summary
Talented security professional skilled at conducting building patrols, securing entrances and exits and keeping visitors under constant surveillance. Skilled in writing reports, updating records and handling simultaneous tasks in fast-paced settings.
Security professional with solid background in protecting assets and ensuring safety. Proven ability to assess risks, manage security protocols, and respond effectively to incidents. Strong focus on collaborative team efforts and adapting to evolving security needs. Reliable and skilled in surveillance, access control, and emergency response.
Overview
6
6
years of professional experience
Work History
Security Officer
Eape Securites Limited
09.2023 - Current
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
- Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
- Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
- Maintained a safe environment for employees and visitors through continuous risk assessment and threat analysis.
- Checked and verified photo identification prior to granting facility access.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
- Monitored and authorized entrance and departure of vehicles, cargo trucks, and visitors.
- Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
- Reported suspicious activities and persons to law enforcement.
- Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
- Improved overall security by conducting regular patrols and monitoring surveillance systems.
- Trained new Security Officers in company policies, ensuring consistent knowledge across the team and adherence to established procedures.
- Enhanced security measures by staying up-to-date on industry best practices, attending training sessions, and obtaining relevant certifications.
- Reduced incident response times by implementing efficient emergency procedures and collaborating with local law enforcement agencies.
- Monitored CCTV cameras and alarm systems for security breaches.
- Examined doors, windows and gates to verify security.
- Worked independently and collaboratively to resolve urgent issues to protect lives and property.
- Enforced security policies and removed violators and unauthorized individuals from premises to maintain safe environment.
- Issued access cards to authorized personnel to monitor access points.
Restaurant Manager
YAMLA Kitchen
02.2020 - 07.2023
- Managed daily operations to ensure a high level of efficiency, consistency, and quality in both food and service.
- Carefully interviewed, selected, trained, and supervised staff.
- Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
- Reconciled cash and credit card transactions to maintain accurate records.
- Tracked daily sales transactions and invoices for accurate and updated financial reporting.
- Optimized labor costs by closely monitoring schedules, adjusting staffing levels according to business needs, and employing cross-training strategies.
- Quickly identified problem situations and skillfully resolved incidents to satisfaction of involved parties.
- Ensured compliance with local health department regulations through regular staff training sessions and facility inspections.
- Oversaw inventory management processes to minimize waste and maintain optimal stock levels for seamless operation.
- Assisted in development and implementation of new menus to offer variety and options to customers.
- Facilitated regular safety training sessions for all team members to ensure a safe working environment free from accidents or injuries.
- Coordinated catering services for private events, delivering memorable experiences while maximizing profits.
- Developed comprehensive marketing plans for special events, promotions, and community outreach efforts to boost brand visibility.
- Implemented cost-saving measures through streamlined processes, efficient scheduling, and strategic vendor negotiations.
- Oversaw food preparation and monitored safety protocols.
- Monitored and adjusted pricing, discounts and promotions to maximize profitability.
- Reduced health risks and safety hazards by preparing beverage products consistently while creating cleaning schedules, restocking items and sanitizing equipment to adhere to health department standards.
Sales Supervisor
RD Traders
08.2018 - 11.2019
- Increased customer satisfaction by addressing and resolving client concerns efficiently.
- Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
- Achieved sales targets consistently through regular monitoring of team performance and adjusting strategies accordingly.
- Handled escalated customer issues promptly, ensuring timely resolution and high levels of client satisfaction.
Education
Master of Commerce - Business Management
MGS UNIVERSITY
INDIA01-2018
Skills
- Report writing
- Incident reporting
- Security guard license
- CCTV surveillance
- Detail-oriented
- CCTV monitoring
- Superior customer service
- Emergency response
- Complex Problem-solving
- Security screenings
- Relationship building and management
- Threat assessment
- Electronic surveillance
- Staff management
- Crime prevention
- Dispatch
- Crime prevention methods
- Night and safe deposit procedures
- Shift work experience
- Work ethic
- ID verification
- Event security
- Emergency awareness
- Self-defense
- Physical stamina
Timeline
Security Officer
Eape Securites Limited
09.2023 - Current
Restaurant Manager
YAMLA Kitchen
02.2020 - 07.2023
Sales Supervisor
RD Traders
08.2018 - 11.2019
Master of Commerce - Business Management
MGS UNIVERSITY
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