Summary
Work History
Education
Skills
Languages
Timeline
Generic

Mandie Fick

Pukekohe,AUK

Summary

Dynamic Front of House Employee at The Butcher's Shop, recognized for enhancing customer satisfaction through exceptional service and effective problem-solving. Demonstrated strong multitasking abilities and attention to detail, ensuring a welcoming atmosphere and seamless operations during peak hours. Proficient in cash handling, contributing to a positive dining experience for all guests.

Offering positive and welcoming demeanour well-suited for customer interactions and service roles. Brings ability to quickly learn and adapt to front of house operations and point-of-sale systems. Ready to use and develop communication and problem-solving skills in any giving role.

Work History

Front of House Employee

The Butchers Shop
09.2022 - 03.2023
  • Maintained a clean and welcoming environment for guests, contributing to positive dining experiences.
  • Handled high-pressure situations with grace, maintaining excellent service standards even during peak hours or understaffed shifts.
  • Enhanced customer satisfaction by providing attentive service and addressing inquiries in a timely manner.
  • Performed opening and closing duties diligently, ensuring the restaurant was ready for optimal operations each day.
  • Assisted servers with delivering food, filling beverages, and retrieving items for guests.
  • Helped guests at tables when in need of assistance.
  • Contributed to team efficiency by promptly completing side work tasks during downtime periods.
  • Established welcoming atmosphere by greeting each guest warmly.

Education

High School Diploma -

Newcastle High School
Newcastle South Africa
11-1999

Skills

  • Strong work ethic
  • Customer service
  • Team player attitude
  • Problem-solving
  • Multitasking and organization
  • Cash handling proficiency
  • Attention to detail
  • Professional appearance
  • Time management
  • Clear communication
  • Food safety knowledge
  • Teamwork and collaboration

Languages

English
Full Professional
Afrikaans
Full Professional

Timeline

Front of House Employee

The Butchers Shop
09.2022 - 03.2023

High School Diploma -

Newcastle High School
Mandie Fick