Mandy Leatinuu
Whangārei,Northland
Summary
I feel confident that my extensive experience, positive attitude, and dedication would make me a great fit for your job opening. I am an enthusiastic, committed person who is always focused and has learned to work fast as well as efficiently in high stress environments. I am able to work efficiently in a team, but I also have valuable skills as an independent worker.
Overview
9
9
years of professional experience
Work History
Cleaner
Ecoview
Whangārei, Northland
2021.11 - Current
- Created spotless surfaces by dusting, sweeping, vacuuming and mopping.
- Delivered quality customer service to address urgent needs and cleaning requests.
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Used time management and efficient cleaning methods to meet deadlines.
- Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
Housekeeping Room Attendant
Cheviot Motor Park Lodge
Whangārei, Northland
2021.04 - 2022.09
- Engaged with guests on room requirements and amenities to promote overall satisfaction.
- Slid beds, sofas and other furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
- Sanitized all kitchen surfaces, wiped down cabinets and swept and mopped floors
Catering Assistant
Deli Marche Cafe (whangarei Hospital)
Whangārei, Northland
2020.10 - 2021.03
- Brewed and served coffee, tea and other non-alcoholic drinks according to company standards.
- Handled OLTP systems, payment processing, cash change and issuing of receipt.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
Housekeeping Room Attendant/FOH Team Member
Comfort Flames Hotel
Whangārei, Northland
2019.07 - 2020.07
- Completed laundry services with special attention to care instructions for hand-washing and dry cleaning.
- Trained new employees on departmental procedures and provided assistance in finding cleaning supplies.
- Changed bed linens and collected soiled linens for cleaning.
- Greeted new customers, discussed specials and took drink orders.
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
FOH Team Member
Nectar Cafe
Whangārei, Northland
2019.05 - 2019.06
- Established welcoming atmosphere by greeting each guest warmly.
- Assisted servers with delivering food, filling beverages and retrieving items for guests.
- Reset tables between guests by restocking low items and wiping down surfaces.
- Brewed and served coffee, tea and other non-alcoholic drinks according to company standards.
Front of House Staff Member
The Press Cafe
Whangārei, Northland
2018.11 - 2019.05
- Assisted servers with delivering food, filling beverages and retrieving items for guests.
- Stayed ready for quick turnovers by pre-bussing tables.
- Helped guests at tables when in need of assistance.
- Kept register accurate through correct billing, payment processing and cash management practices.
Kitchen Hand/Barista
Hockey Stadium (whangarei)
Whangārei, Northland
2018.08 - 2018.10
- Followed proper handling and sanitation procedures to comply with food safety standards and protocols.
- Chopped vegetables, cut up fruit and prepared sauces when kitchen staff was busy.
- Contributed to team success by completing jobs quickly and accurately.
- Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
Restaurant Waitress
Marina Pizzeria (tutukaka)
Whangārei, Northland
2017.12 - 2018.01
- Assisted servers with delivering food, filling beverages and retrieving items for guests.
- Established welcoming atmosphere by greeting each guest warmly.
- Reset tables between guests by restocking low items and wiping down surfaces.
Office Cleaner
Corporate Services
Whangārei, Northland
2016.10 - 2017.01
- Cleaned desks, office equipment, walls, files, ledges and countertops by dusting surfaces.
- Emptied trashcans and transported waste to collection areas.
- Organized and used industrial cleaning products following strict safety procedures.
Merchandiser (work Experience)
Warehouse Stationery
Whangārei, Northland
2016.02 - 2016.03
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Unloaded arriving product stock and moved to store display areas.
Education
No Degree - Hairdressing
NorthTec
Whangarei, NTLHigh School Diploma -
Tikipunga High School
Whangarei, NTL11.2018
Skills
- Calm and professional under pressure
- Upbeat and Positive Personality
- Team Player
- Productivity and Time Management
- Understanding Customer Needs
- Customer Communication
- Excellent Attention to Detail
Timeline
Cleaner
Ecoview
2021.11 - Current
Housekeeping Room Attendant
Cheviot Motor Park Lodge
2021.04 - 2022.09
Catering Assistant
Deli Marche Cafe (whangarei Hospital)
2020.10 - 2021.03
Housekeeping Room Attendant/FOH Team Member
Comfort Flames Hotel
2019.07 - 2020.07
FOH Team Member
Nectar Cafe
2019.05 - 2019.06
Front of House Staff Member
The Press Cafe
2018.11 - 2019.05
Kitchen Hand/Barista
Hockey Stadium (whangarei)
2018.08 - 2018.10
Restaurant Waitress
Marina Pizzeria (tutukaka)
2017.12 - 2018.01
Office Cleaner
Corporate Services
2016.10 - 2017.01
Merchandiser (work Experience)
Warehouse Stationery
2016.02 - 2016.03
No Degree - Hairdressing
NorthTec
High School Diploma -
Tikipunga High School