Mandy Leatinuu
Whangārei,Northland
Summary
I feel confident that my extensive experience, positive attitude, and dedication would make me a great fit for your job opening. I am an enthusiastic, committed person who is always focused and has learned to work fast as well as efficiently in high stress environments. I am able to work efficiently in a team, but I also have valuable skills as an independent worker.
Overview
9
9
years of professional experience
Work History
Cleaner
Ecoview
Whangārei, Northland
11.2021 - Current
- Created spotless surfaces by dusting, sweeping, vacuuming and mopping.
- Delivered quality customer service to address urgent needs and cleaning requests.
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Used time management and efficient cleaning methods to meet deadlines.
- Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
Housekeeping Room Attendant
Cheviot Motor Park Lodge
Whangārei, Northland
04.2021 - 09.2022
- Engaged with guests on room requirements and amenities to promote overall satisfaction.
- Slid beds, sofas and other furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
- Sanitized all kitchen surfaces, wiped down cabinets and swept and mopped floors
Catering Assistant
Deli Marche Cafe (whangarei Hospital)
Whangārei, Northland
10.2020 - 03.2021
- Brewed and served coffee, tea and other non-alcoholic drinks according to company standards.
- Handled OLTP systems, payment processing, cash change and issuing of receipt.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
Housekeeping Room Attendant/FOH Team Member
Comfort Flames Hotel
Whangārei, Northland
07.2019 - 07.2020
- Completed laundry services with special attention to care instructions for hand-washing and dry cleaning.
- Trained new employees on departmental procedures and provided assistance in finding cleaning supplies.
- Changed bed linens and collected soiled linens for cleaning.
- Greeted new customers, discussed specials and took drink orders.
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
FOH Team Member
Nectar Cafe
Whangārei, Northland
05.2019 - 06.2019
- Established welcoming atmosphere by greeting each guest warmly.
- Assisted servers with delivering food, filling beverages and retrieving items for guests.
- Reset tables between guests by restocking low items and wiping down surfaces.
- Brewed and served coffee, tea and other non-alcoholic drinks according to company standards.
Front of House Staff Member
The Press Cafe
Whangārei, Northland
11.2018 - 05.2019
- Assisted servers with delivering food, filling beverages and retrieving items for guests.
- Stayed ready for quick turnovers by pre-bussing tables.
- Helped guests at tables when in need of assistance.
- Kept register accurate through correct billing, payment processing and cash management practices.
Kitchen Hand/Barista
Hockey Stadium (whangarei)
Whangārei, Northland
08.2018 - 10.2018
- Followed proper handling and sanitation procedures to comply with food safety standards and protocols.
- Chopped vegetables, cut up fruit and prepared sauces when kitchen staff was busy.
- Contributed to team success by completing jobs quickly and accurately.
- Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
Restaurant Waitress
Marina Pizzeria (tutukaka)
Whangārei, Northland
12.2017 - 01.2018
- Assisted servers with delivering food, filling beverages and retrieving items for guests.
- Established welcoming atmosphere by greeting each guest warmly.
- Reset tables between guests by restocking low items and wiping down surfaces.
Office Cleaner
Corporate Services
Whangārei, Northland
10.2016 - 01.2017
- Cleaned desks, office equipment, walls, files, ledges and countertops by dusting surfaces.
- Emptied trashcans and transported waste to collection areas.
- Organized and used industrial cleaning products following strict safety procedures.
Merchandiser (work Experience)
Warehouse Stationery
Whangārei, Northland
02.2016 - 03.2016
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Unloaded arriving product stock and moved to store display areas.
Education
No Degree - Hairdressing
NorthTec
Whangarei, NTLHigh School Diploma -
Tikipunga High School
Whangarei, NTL11.2018
Skills
- Calm and professional under pressure
- Upbeat and Positive Personality
- Team Player
- Productivity and Time Management
- Understanding Customer Needs
- Customer Communication
- Excellent Attention to Detail
Timeline
Cleaner
Ecoview
11.2021 - Current
Housekeeping Room Attendant
Cheviot Motor Park Lodge
04.2021 - 09.2022
Catering Assistant
Deli Marche Cafe (whangarei Hospital)
10.2020 - 03.2021
Housekeeping Room Attendant/FOH Team Member
Comfort Flames Hotel
07.2019 - 07.2020
FOH Team Member
Nectar Cafe
05.2019 - 06.2019
Front of House Staff Member
The Press Cafe
11.2018 - 05.2019
Kitchen Hand/Barista
Hockey Stadium (whangarei)
08.2018 - 10.2018
Restaurant Waitress
Marina Pizzeria (tutukaka)
12.2017 - 01.2018
Office Cleaner
Corporate Services
10.2016 - 01.2017
Merchandiser (work Experience)
Warehouse Stationery
02.2016 - 03.2016
No Degree - Hairdressing
NorthTec
High School Diploma -
Tikipunga High School
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