Maneeshya Johnson

• Dynamic and results-driven Logistics Administrator with a proven track record in managing end-to-end logistics operations within the import-export industry. Adept at coordinating the transportation and distribution of goods, ensuring compliance with international trade regulations, and maintaining meticulous documentation. Possesses excellent organizational and communication skills to optimize supply chain efficiency.

Key responsibilities:

• Managed logistics operations using Odoo ERP, ensuring accurate and timely processing of purchase orders, sales orders, vendor bills, and order confirmation.
• Controlled inventory levels across multiple warehouses, overseeing the receipt of import shipments, and updating stock records in Odoo ERP.
• Coordinated international shipments for customers in Australia, New Zealand, the United States, and various Pacific Island nations, handling export and import documentation, including commercial invoices, packing lists, certificates of origin, and shipping instructions.
• Prioritized shipments and scheduled, timely dispatch of containers to meet delivery commitments.
• Liaised with shipping lines via email and phone, negotiating rates, securing bookings, and resolving shipment issues.
• Managed meetings and schedules through Outlook, ensuring seamless coordination with internal teams and external partners.
• Raised tickets in Odoo ERP to resolve system faults, and collaborated with IT support for timely problem resolution.
• I emailed customers invoices and all shipping documents, ensuring complete and compliant documentation for smooth customs clearance.
• Monitored GST compliance and prepared shipping-related financial documents for accounting purposes.
• Collaborated closely with sales and warehouse teams to ensure accurate order fulfillment and smooth logistics operations.
• Handled inventory management, which includes:
• Creating new products in Odoo with product codes, descriptions, and pricing.
• Generating product labels with barcodes for incoming goods.
• Tracking and reconciling stock levels.
• Verified invoices against the picking slip for accuracy.
• Calculated and applied landing costs to inventory for accurate cost tracking.
• Maintained accurate import and export registers using Excel.
• Prioritized tasks effectively during high-pressure situations, ensuring timely completion of critical projects and minimizing disruptions to daily operations.
• Maintained detailed records of shipments, tracking progress from order placement to final delivery.
• Provided training and guidance to new team members, fostering a positive work environment that supported skill development among staff members.

• Delivered excellent customer service, handling email and phone communication with domestic and export clients to ensure timely order processing and shipment updates.
• Managed sales orders and purchase orders in Odoo, confirming pricing, GST, and product details for accurate order fulfillment.
• Coordinated shipments (LCL/FCL) with shipping lines, preparing and sending documents like invoices, waybills, SLI, and CEDO to customers and freight partners.
• Created customer invoices, credit notes, and vendor bills, and verified invoices against picking slips before dispatching to customers.
• Maintained accurate inventory in Odoo, adding new products, generating labels, and calculating landing costs.
• Managed point-of-sale (POS) transactions, and prepared invoice statements and bank drafts for export customers.
• Maintained import and export registers in Excel for reporting and compliance.

• Managed critical orders through Vendormax software, involving daily calls, faxes, and emails from Australian customers, supermarkets, restaurants, and organizations.
• Handled dairy product orders for Lion Dairy & Drinks, involving product code transfers, and processing for large quantities.
• Interacted with end customers and clients daily, focusing on documentation and reporting.
• Utilized CRM and ERP systems for order processing and management.
• Acknowledged and resolved customer complaints promptly.
• Maintained records of customer interactions, transactions, comments, and complaints.
• Coordinated with colleagues, monitored office inventory, and contributed to process development and client service improvement.