Mangaia Fisher
Auckland,AUK
Summary
Proven Medical Receptionist at Ostend Medical Centre, adept in front desk operations and patient scheduling, enhanced patient satisfaction significantly. Skilled in Microsoft successfully experienced in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision.
Overview
2
2
years of professional experience
Work History
Medical-receptionist
Ostend Medical Centre
12.2022 - Current
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Checked patient insurance, demographic, and health history to keep information current.
- Helped patients complete necessary medical forms and documentation.
- Maintained strict confidentiality of patient information, adhering to MOH regulations and medical office policies.
- Enhanced patient satisfaction by efficiently managing the front desk operations and addressing inquiries in a timely manner.
- Contributed to a positive work environment by collaborating effectively with colleagues and supporting team initiatives.
Education
High School Diploma -
Waiheke High School
Waiheke Island, NZ12.2021
Skills
- Front Desk Operations
- Telephone Etiquette
- Appointment Scheduling
- Medical Terminology
- Patient Scheduling
- Office Administration
- Patient Registration
- Microsoft Office
- Appointment Setting
- Insurance Verification
- Payment Collection
- Cash Handling
Timeline
Medical-receptionist
Ostend Medical Centre
12.2022 - Current
High School Diploma -
Waiheke High School
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