Summary
Overview
Work History
Education
Skills
Certification
Other Information
Languages
Timeline
Generic

MANINDER KAUR MANDER(MAHI)

Tauranga,BOP

Summary

A hardworking, professional care assistant with a genuine interest and enthusiasm for helping and looking after people. Having a wealth of experience in maintaining a healthy and safe environment and making sure that resources are utilized effectively and according to practice guidelines. Possessing an impressive track record in helping to promote the physical and personal independence of clients.

Personable and organized with strong aptitude for managing administrative tasks and supporting team operations. Understands importance of patient confidentiality and appointment scheduling, proficient in Microsoft Office and electronic health records systems. Capable of contributing to smooth and efficient practice environment.

Overview

2025
2025
years of professional experience
1
1
Certification

Work History

Practice Assistant or Medical Receptionist

Green Cross Health
09.2023 - 01.2025
  • Keeping up to date records on patients, including daily observations about activities and any medication administered under the delegation of RN on duty
  • Making recalls to the registered patient with practice about certain screenings, blood test, vaccination, smoking cessation, cervical smear, skin check reminder etc
  • Assisting Doctor with Theatre procedures such as preparing trolley for procedure, comfort patient before, during and after the procedure
  • Confidently provide information about caring for wounds post procedure and signs and symptoms of infection
  • Assisting Doctors with IMMIGRATION medicals includes to check them in and complete all paper work on Emedical(immigration website) then checking all obs
  • And urine test and identity before going in doctor’s room for medical examinations
  • Assisting Nurses and doctors in Walk in clinic or Acute clinic with checking OBS.., during nurse triage, perform ECG and close monitoring patient as per the instructions of doctor and supports the team with weekly and monthly checks of the emergency equipment and medications
  • And alerts author and other nursing team members to any concerns regarding stock
  • Assist patients with simple wound dressing, removal of sutures, MINI ACE test for patient with memory issues, doing all other screenings for patient who are newly registered with the practice before patient see their doctor for the very first time in the practice
  • Providing patient centered care with Toileting, sterilizing all medical equipment’s
  • Assisting patient to do their driving medical with paperwork, checking obs., visual acuity etc. before seeing the doctor
  • Ordering and restocking all medical necessities within the practice
  • Taking request from patient via phone or voice mail for repeat script then task it to allocated doctor to complete it
  • Trained to do B12, HPV, FLU and BOOSTRIX deltoid injections without any supervision
  • Providing support to PATIENTS and family members as a Chaperone or support person during consultation in doctor’s room
  • Trained to do some medical referrals for all patients to different departments inside and outside the practice
  • Authorised by Te Whatu Ora as a vaccinating health worker, stage one which means can prepare and administer four vaccines (Covid, HPV, Boostrix and Flu)
  • A role of updating the notice boards that provide educational to the patients and keeps them updated with latest resources guidance to access appropriate care
  • Diverse and helpful when there are patients struggling with the language barrier
  • Always willing to assist if understanding of the language (Hindi, Punjabi, and Urdu)

Residential Care Officer Recreational Officer

Brylyn Rest Home
09.2017 - 08.2023
  • Keeping up to date records on patients, including daily observations about activities and any medication administered under the delegation of RN on duty
  • Instructing patients on health matters and personal habits to do with hygiene and diet
  • Helping to organize and participate in recreational activities
  • Attending staff meetings with senior managers
  • Helping all care staff on duty to work as a team by playing Team Leader Role
  • When required to assisting clients with feeding, bathing, and dressing
  • Helping trained nurses to dispense medication
  • Participating in appropriate training activities and courses
  • Involved in developing care plans
  • Talking to clients and listening sympathetically to their problems
  • Making the best use of aids provided to help clients who have limited mobility, or physical / learning difficulties
  • Helping to create a stimulating and homely environment
  • Making and changing beds and ensuring that rooms are clean and tidy
  • Use appropriate infection control procedures to maintain a clean and safe working area
  • Segregating and disposing of waste materials
  • Maintaining records of clients and their needs
  • Helping patients with their toileting needs, including continence promotion
  • Advising senior managers of any issues of clients

Casual Caregiver

Bupa Fox bridge Rest Home and Griffin Healthcare
2021 - 08.2022

Full Time Caregiver

Brylyn Rest Home
08.2016 - 08.2017
  • Company Overview: Aged care Facility

Healthcare Assistant

Senate Nursing Bureau
05.2016 - 09.2016

Clinical Placement

04.2016 - 08.2016
  • Supporting people with fractured neck of femur, brain injuries maintaining to gain their independence before discharge
  • Patient admission, discharge planning
  • Assessing the patient on admission and evaluating, handing over to oncoming staffs
  • Taking them for a walk around the facility
  • Interviewing the patient about their goal plans about their discharge plans, toileting, showering, bedmaking, Vital signs, wound care, ECG, taking patient to for MRI Scans
  • Answering call bells, assisting them to mobilise with the help of gait, 2 hourly turns for patient who is bed ridden, pressure area care, ADLs
  • Collaborated with healthcare assistants and delegated them the tasks to complete

Education

Some College (No Degree) - Diploma in Healthcare Studies Level5 2015 To 2016

Auckland Goldstar Institute
Auckland, NZ

Skills

  • Excellent communication skills
  • Problem solving
  • Health and safety procedures
  • Time management
  • Punctuality
  • Honesty
  • Understanding of the Treaty of Waitangi
  • Nursing assessments
  • Care planning
  • Evaluation of care
  • Patient observation
  • Documentation
  • Hoist operation
  • Transfer techniques
  • Flushing catheters
  • Colostomy bag changes
  • Vital signs monitoring
  • BGLs
  • Medication administration
  • Cultural safety
  • Admin skills
  • Document preparation
  • Billing and invoicing
  • File management
  • Fast learner
  • Task prioritization

Certification

  • 2024, Certification in Palliative Care from Hospice NZ
  • 2024, Authorised vaccinator health worker stage one and two (HPV, FLU, Tdap, MMR and covid)
  • 2024, Basic wound care from Te Whatu Ora
  • 2023, First Aid Training from Te Whatu Ora
  • 2023, Certificate in Hand Hygiene
  • 2023, certificate in Health and Safety
  • 2020, Certificate in Health and Safety- Moving and Handling
  • 2020, Certificate in Chemical Safety and Awareness
  • 2019, Certificate in Dementia and Behaviour Challenges
  • 2019, Certificate in Management of Delirium
  • 2019, Certificate in Moving and Handling in Healthcare
  • 2019, Certificate in Weight Management
  • 2019, Certificate in Foundations in Cultural Competency
  • 2019, Certificate in Health Identity
  • 2019, Certificate in Rheumatic Fever
  • 2018, Certification in End-of-life care- Palliative Care

Other Information

Reading, Cooking, Music, Outdoor activities with family and friends.

Languages

Punjabi
Native or Bilingual
Hindi
Native or Bilingual
English
Full Professional

Timeline

Practice Assistant or Medical Receptionist

Green Cross Health
09.2023 - 01.2025

Residential Care Officer Recreational Officer

Brylyn Rest Home
09.2017 - 08.2023

Full Time Caregiver

Brylyn Rest Home
08.2016 - 08.2017

Healthcare Assistant

Senate Nursing Bureau
05.2016 - 09.2016

Clinical Placement

04.2016 - 08.2016

Casual Caregiver

Bupa Fox bridge Rest Home and Griffin Healthcare
2021 - 08.2022

Some College (No Degree) - Diploma in Healthcare Studies Level5 2015 To 2016

Auckland Goldstar Institute
MANINDER KAUR MANDER(MAHI)