Dynamic Assistant Accountant with proven expertise at Accor Finance Hub in bank reconciliation and financial statement preparation. Adept at accounts receivable management and customer dispute resolution, I consistently enhance operational efficiency. Recognized for attention to detail and effective communication, I drive compliance and accuracy in financial reporting.
Overview
15
15
years of professional experience
2
2
years of post-secondary education
Work History
Assistant Accountant
Accor Finance Hub
Auckland CBD, New Zealand
05.2021 - Current
Reporting to Financial Controller, my key responsibilities include bank reconciliation, checking of trail balance and daily reports, processing payments and preparing/posting journals and overlooking of all AP & AR.
Additionally, checking and uploading payroll; preparing month-end reports, P&L, and balance sheet, alongside GST reconciliation.
Monitored cash flow activities and forecast future cash requirements.
Prepared balance sheet reconciliations on a timely basis.
Prepared financial statements and reports for management review.
Ensured compliance with relevant laws, regulations, policies, and procedures.
Performed month-end close procedures such as journal entries and reconciliations.
Reconciled vendor accounts and ensured timely payment of bills and expenses.
Reconciled bank statements and resolved discrepancies in a timely manner.
Managed daily banking transactions, including deposits, withdrawals, and transfers.
Organized and maintained filing systems for all accounting documents.
Assisted in preparation of monthly financial statements and management accounts.
Prepared account analysis and reconciliation, including bank statements and intercompany general ledger accounts.
Processed payroll entries and reports for employees.
Monitored accounts payable and receivable statuses and delegated related tasks.
Supported accounts payable and accounts receivable functions.
Maintained confidentiality of financial information and employee records.
Accounts Receivable Officer
Sofitel Auckland
Auckland, New Zealand
12.2020 - 05.2021
Key responsibilities & deliverables include maintaining billing systems, performing daily banking-related tasks, allocating payments, generating & Issuing invoices and account statements, performing accounts reconciliations, and maintaining accounts receivable files and records.
Additionally, producing monthly financial & management reports, investigating and resolving irregularities, assisting in general financial management and analysis.
I also ran the monthly credit meetings, performed month end procedures and assisted the team with payroll and related tasks.
Ensured that all invoices were paid within the agreed upon terms of each contract.
Responded to customer complaints concerning billing errors or questions promptly and professionally.
Monitored customer accounts for delinquencies or any irregularities in payments.
Analyzed customer account activity, identified trends and recommended improvements to improve efficiency and reduce risk.
Answered incoming inquiries from customers regarding account status, payment options and other related topics.
Conducted credit checks on new customers prior to extending credit terms.
Maintained accurate records of all accounts receivable transactions.
Developed procedures for handling disputed items or chargebacks from customers.
Verified accuracy of invoices prior to submitting them for payment processing.
Reconciled accounts receivable ledger to ensure accuracy of reported balances.
Assisted with the collection of overdue payments from customers by making phone calls and sending emails and letters.
Communicated effectively with internal departments including Accounts Payable, Sales and Marketing teams regarding customer inquiries or disputes.
Reviewed and processed customer invoices for accuracy, completeness, and compliance with company policies.
Provided support during external audits ensuring proper documentation is provided when requested.
Tracked daily deposits to ensure accuracy of cash postings against invoices received.
Processed refunds and credits as requested by customers in a timely manner.
Reviewed accounts with credit balances to determine accuracy of refunds.
Received and recorded cash, checks and transfers.
Assistant Manager, Front Office
Pullman Hotel
Auckland, New Zealand
06.2017 - 11.2020
Working closely with the Front Office Manager, my responsibilities included maintaining Room Division Brand Standards at all times, handling guest complaints through to resolution, managing daily events and tasks, monitoring cash floats, ensuring foreign currency transactions are completed as per brand standard.
Additionally, ensuring smooth front desk operations, processing of daily night audit operations, preparing daily revenue reports, and setting up of upselling targets for rooms division.
-- Employee of the month for April 2016 at Pullman
-- Manager of the year, 2016, at Pullman
Assistant Manager, Front Office
Hyatt Regency Auckland
Auckland, New Zealand
01.2011 - 06.2017
At Hyatt, I headed a team of Front Office cashiers/GSO and receptionists, and delivered on various tasks such as maintaining room division brand standards, handling guest complaints, managing front desk operations, and so on.
This role was quite similar to the role at Pullman Hotel.
Education
Bachelor of Arts -
University of Delhi
Delhi, Delhi
01.1999 - 01.2001
Certificate of Accounting - Accounting And Finance
Certificate in Accounting
04-2025
Advanced Diploma - Hotel Management
PIHMS
New Plymouth
01.2003
Diploma - Hotel Management
IHMCT&N
Jaipur, India
01.1999
Skills
Advanced MS Office
Advanced Synyati Spurwing
Invoicing
Ecobill for Hotel beds: Advanced
Illion Direct Risk management solutions
Net Suite
Bank reconciliation
Data analysis
Risk assessment
Customer dispute resolution
Attention to detail
Problem solving
Time management
Effective communication
Debt collection
Financial statement preparation
Month-end documentation
Accounts receivable management
Payment processing
AP and AR processing
Credit control
MS office
Account reconciliation
Accounting software proficiency
Accomplishments
Employee of the month for April 2016 at Pullman
Manager of the year, 2016, at Pullman
Worked as Hotel Manager at IBIS Auckland Airport, covering for leave tenure of Hotel Manager.
Maintained AR Ranking among top 5 Accor Hotels in New Zealand all year around
References
Will be made available on request
Personal Information
Citizenship: NZ Citizen
Timeline
Assistant Accountant
Accor Finance Hub
05.2021 - Current
Accounts Receivable Officer
Sofitel Auckland
12.2020 - 05.2021
Assistant Manager, Front Office
Pullman Hotel
06.2017 - 11.2020
Assistant Manager, Front Office
Hyatt Regency Auckland
01.2011 - 06.2017
Bachelor of Arts -
University of Delhi
01.1999 - 01.2001
Certificate of Accounting - Accounting And Finance
Sales & Marketing Consultant at Accor Advantage Plus - Accor Hotels and ResortsSales & Marketing Consultant at Accor Advantage Plus - Accor Hotels and Resorts