Manisha Kumar
Auckland,New Zealand
Summary
Professional and qualified Project Management Specialist with experience working with teams to accomplish short- and long-term project goals. Managed budgets, cash flow, reporting and monitored project costs. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management, reporting and problem-solving skills
Overview
8
8
years of professional experience
1
1
Certification
Work History
Project Coordinator
Metlifecare Retirement Villages
06.2023 - Current
- Financial coordination for refurbishment, minor work and remediation projects
- Raising jobs, managing set-up of project budgets, creating purchase orders, invoicing and monitoring of spend against original budget and updating project cash-flows
- Work closely with Project Managers to deliver projects, accurately report project financials, and risks and issues
- Setting up project meetings and taking minutes
- Work with APMs and SLTs and provide project report when required
- Work on the change request, risk analysis and record actions and update information accordingly
- Understanding and updating all systems with accurate and up to date information across all project types to produce valid reports
- Coordinate with Sales team on property variation requests, client’s selection, and settlement information
- Coordinate with Finance for all jobs raised, invoices actioned and completion of jobs
- Process, update, and report retention balances update
- Meet with project managers weekly to update project comments and financials reporting and cash-flows updates.
Project Coordinator
Auckland Transport
10.2021 - 06.2023
- Set up and coordinate meeting with internal and external stakeholders
- Creating reports, POs and Contracts
- Creating financial report and keeping documents up to date
- Update lesson learn, risk register and issues registers
- Manage and sort the customer queries
- Ensure all relevant information is recorded and tracked consistent with the team’s standard requirements
- Manage respond to and sort the team mailbox
- Forward customer queries to the right person and follow up on the queries if required
- Check the payments and prepare the months end financial reports for the finance department
- Participate in team meetings and record minutes and actions
- Create purchase orders and invoices as per the team request and co-ordinate requests for contracts etc
- Liaised between departments to facilitate communication and keep appropriate parties updated on project developments
- Tracked hours and expenses to keep project on task and within budgetary parameters
- Established rapport and engaged with stakeholders to build lasting professional relationships
- Assist the technical property team and coordinate day to day administrative tasks such as Receive applications, lodge application information, and manage our SharePoint site.
Senior Business Support Advisor
Auckland Transport
10.2020 - 10.2021
- Gained extensive knowledge in data entry, analysis and reporting
- Used strong analytical and problem-solving skills to develop effective solutions for challenging situations
- Developed strong communication and organizational skills through working on group projects
- Used critical thinking to break down problems, evaluate solutions and make decisions
- Adaptable and proficient in learning new concepts quickly and efficiently
- Proved successful working within tight deadlines and a fast-paced environment
- Learned and adapted quickly to new technology and software applications
- Worked well in a team setting, providing support and guidance
- Analyzed key aspects of business to evaluate factors driving results and summarized into presentations
- Identified issues, analyzed information and provided solutions to problems.
Grants Coordinator
Auckland Council
11.2019 - 10.2020
- Established and maintained electronic files for grant-funded projects for tracking and reporting
- Paid attention to detail while completing assignments
- Gained extensive knowledge in data entry, analysis and reporting
- Adaptable and proficient in learning new concepts quickly and efficiently
- Answered questions from staff about grant funded programs for fiscal and programmatic compliance matters
- Conducted routine compliance reviews of grant programs
- Coordinated events to encourage community involvement and increase awareness of organization's mission
- Provided new-employee health and safety orientations and developed materials for presentations.
Senior Credit Collections Analyst
IRD
03.2016 - 09.2019
- Analyzed customer financial records to determine appropriate payment plan
- Responded to customer inquiries and provided detailed account information
- Developed and documented collection procedures and policies to comply with government regulations
- Monitored customer accounts for payment delinquency and initiated collection efforts
- Located customers with overdue accounts and solicited payment in compliance with fair debt collection practices
- Worked with customer to create debt repayment plan based on current financial condition
- Listened to customers and negotiated solutions that met creditor and debtor needs
- Created training materials for new employees to provide information about attendance guidelines
- Collected and analyzed information to monitor compliance outcomes and identify and address trends of non-compliant behaviour
- Investigated incidents, determining root causes and implementing corrective actions
- Learned and adapted quickly to new technology and software applications.
Education
Master of Arts - Education
Kurukshetra University
07.2012
Master of Arts - English Language And Literature
Kurukshetra University
06.2008
Skills
- Project Management
- Excellent Communication Skills
- Team Leadership
- Stakeholder Relationship Management
- Business Acumen
- Change and Risk Management
- Problem-Solving
- File and records management
- Training and mentoring
- Planning and Prioritizing
- Project and Financial Reporting
- SAP, D365, Power BI, MS Office, SharePoint, Excel
Certification
- Certified Prince2 Practitioner
- Women in Leadership Program certified
- New Zealand Certificate in Regulatory Compliance (Core Knowledge) (Level 3)
Accomplishments
- Awarded Twice- Certificates of Appreciation by Naomi Ferguson (Commissioner of Inland Revenue) for excellent customer and relationship management service.
- Documented and prepared a well detailed process guide for AT's property Services Team.
- Developed a Tracking tool using Excel, for the Metlifecare Property & Asset Management team for project monitoring.
- Generated a RACI matrix for project stakeholders, for efficient management of project expectations.
- Developed an escalation matrix for effective management of concerns and enabling problem solving.
Languages
English
Hindi
Punjabi
French
Affiliations
- Prince2 Practitioner
Timeline
Project Coordinator
Metlifecare Retirement Villages
06.2023 - Current
Project Coordinator
Auckland Transport
10.2021 - 06.2023
Senior Business Support Advisor
Auckland Transport
10.2020 - 10.2021
Grants Coordinator
Auckland Council
11.2019 - 10.2020
Senior Credit Collections Analyst
IRD
03.2016 - 09.2019
Master of Arts - Education
Kurukshetra University
Master of Arts - English Language And Literature
Kurukshetra University