Manisha Manisha
Pukekohe,AUK
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position. Ready to help team achieve company goals. Motivated Service Worker with exceptional social skills, communication abilities and customer service background. Dedicated to following health and safety guidelines and handling food items properly. Pursues every opportunity to support team members and proactively address issues. Competent Crew Member ready to take on demanding workload to achieve objectives. Experienced in organizing supplies and equipment for efficient use. Team player with drive to reach organizational goals.
Overview
1
1
year of professional experience
Work History
Crew Member
McDonald
Pukekohe, Auckland
06.2024 - Current
- Prepared beverages such as coffee drinks, smoothies and milkshakes according to company standards.
- Provided excellent customer service to maintain a positive atmosphere for guests.
- Followed all safety guidelines while operating equipment such as slicers, fryers and ovens.
- Cleaned restaurant area by sweeping floors, wiping tables and emptying trash receptacles.
- Processed takeout orders quickly to ensure timely delivery of meals.
- Served food quickly for positive guest experiences.
- Took orders from patrons and input selections into store computer system.
- Served food and beverages at take-out counters to provide fast service to waiting guests.
Crew Member
KFC
Pukekohe, AUK
05.2023 - 01.2024
- Worked front counter, drive-thru and other areas
- Worked well with teammates and accepted coaching from management team
- Took orders, prepared meals, and collected payments
- Collaborated with team members to complete orders
- Cleaned and maintained all areas of restaurant to promote clean image
- Prepared products following restaurant, health, and safety standards and procedures
- Kept kitchen, counter and dining areas cleaned and sanitized
- Provided excellent customer service by greeting customers and meeting quality expectations
- Kept food preparation area, equipment, and utensils clean and sanitary.
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Worked well with teammates and accepted coaching from management team.
- Cleaned and maintained all areas of restaurant to promote clean image.
- Became familiar with products to answer questions and make suggestions.
- Kept kitchen, counter and dining areas cleaned and sanitized.
- Documented customer orders and conveyed special requests to kitchen staff.
Customer Service
Pukekohe East
AUK
04.2023 - 05.2023
- Operated cash register to record transactions accurately and efficiently
- Demonstrated product features, answered questions and redirected objections to highlight positive aspects
- Enabled customers to feel welcomed, important, and appreciated by answering questions about products sold throughout store
- Identified and resolved discrepancies and errors in customer accounts
- Operated register to process payments and collect cash payment for order totals
- Used cash registers and calculators to prepare bills, accept payments and make change.
- Provided outstanding customer service.
Education
Bachelor of Arts -
HNB UNIVERSITY
UTTARAKHAND, INDIA04.2016
High School Diploma -
GOVERNMENT INTER COLLAGE
BARKOT UTTARAKHAND INDIA04.2013
Skills
- Customer Engagement
- Food Preparation
- Drive-Thru Operations
- Menu Memorization
- Housekeeping
- Safety
- Taking Orders
- Cleaning
- Beverage Preparation
- Order Management
- Inventory Restocking
Timeline
Crew Member
McDonald
06.2024 - Current
Crew Member
KFC
05.2023 - 01.2024
Customer Service
Pukekohe East
04.2023 - 05.2023
Bachelor of Arts -
HNB UNIVERSITY
High School Diploma -
GOVERNMENT INTER COLLAGE
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