Manjot Kaur
Auckland,Auckland
Summary
Possesses versatile skills in project management, problem-solving, and collaboration. Brings fresh perspective and strong commitment to quality and success. Recognized for adaptability and proactive approach in delivering effective solutions.
Thorough team contributor with strong organizational capabilities. Experienced in handling numerous projects at once while ensuring accuracy. Effective at prioritizing tasks and meeting deadlines.
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position. Ready to help team achieve company goals. Operations professional with track record of maintaining high standards and delivering results in production environments. Proven ability to ensure smooth operations and uphold stringent safety protocols. Known for strong collaboration skills and adaptability to changing demands, with focus on precision and problem-solving.
Overview
12
12
years of professional experience
Work History
Dispatch Services Center Operator
First Security Guard Services
07.2023 - Current
- Handling Inbound and Outbound Calls
- Dispatch Jobs
- Noise Control
- Electronics Monitoring
- Maintained clean and organized work area, setting standard for workplace tidiness and efficiency.
Customer Service Cashier
Mitre 10
02.2022 - 07.2023
- Trained new cashiers on operational procedures and customer service standards.
- Maintained knowledge of current promotions and product offerings to assist customers effectively.
- Collaborated with team members to streamline checkout processes, enhancing efficiency.
- Provided feedback to management on customer preferences and trends for improved service delivery.
- Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
- Processed customer orders and accurately handled payment transactions.
- Met customer service goals and exceeded customer expectations.
- Counted money in drawers at beginning and end of each shift.
- Promoted a positive shopping experience by greeting customers warmly upon entry and providing assistance as needed.
- Enhanced customer satisfaction by efficiently handling transactions and addressing inquiries.
- Answered product questions using knowledge of sales and store promotions.
Mail Officer
NZ Post
06.2018 - 11.2022
- Oversaw sorting of incoming and outgoing mail using automated systems, improving efficiency in workflow.
- Coordinated with various departments to streamline communication and resolve delivery issues promptly.
- Managed high-volume periods effectively by prioritizing tasks appropriately and working efficiently under pressure.
- Sorted and placed mail into mailboxes and post office boxes with high levels of accuracy.
- Identified opportunities for improvement within the mailing process to enhance overall efficiency within the department.
- Handled sensitive materials responsibly, maintaining confidentiality and security of all correspondence.
- Reduced errors in mail handling, ensuring proper routing and delivery of packages.
Nursery Assistant
Rainbow Park Nurseries
11.2016 - 06.2018
Nursery Assistant
Green Harvest Pacific Ltd
10.2013 - 10.2016
Education
No Degree - Horticulture
Manukau Institute of Technology
Auckland, NZ01-2015
Post-Baccalaureate Diploma - Business Management Level 7
Regent International Education Group
Auckland, NZ01-2013
Bachelor of Arts -
Punjab University
Chandigarh 01-2011
Skills
- Attention to detail
- Problem-solving
- Teamwork and collaboration
- Troubleshooting
- Effective communication
- Valid Driver's license
- Safety compliance
- Data entry
- Customer service
- Data gathering
- Clear communication
- Call management
- Telephone reception
Timeline
Dispatch Services Center Operator
First Security Guard Services
07.2023 - Current
Customer Service Cashier
Mitre 10
02.2022 - 07.2023
Mail Officer
NZ Post
06.2018 - 11.2022
Nursery Assistant
Rainbow Park Nurseries
11.2016 - 06.2018
Nursery Assistant
Green Harvest Pacific Ltd
10.2013 - 10.2016
No Degree - Horticulture
Manukau Institute of Technology
Post-Baccalaureate Diploma - Business Management Level 7
Regent International Education Group
Bachelor of Arts -
Punjab University
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