Manjul Bhatia
Auckland,AUK
Summary
Hello, Myself Manjul. I have years of experience offering personalized, courteous service. Expert at managing insurance sales cycle, prospecting and follow-up support. Skillful in advising current and potential clients on insurance coverage plans and processing applications, payments and corrections. Resourceful and versatile professional with reputation for consistently achieving aggressive sales goals.
Overview
12
12
years of professional experience
Work History
Sales Agent
Petnsur
02.2021 - Current
- Increased sales revenue by consistently meeting and exceeding sales targets.
- Developed strong relationships with clients through excellent customer service and regular followups.
- Expanded client base by diligently prospecting new leads and effectively presenting product offerings.
- Negotiated contracts with prospective clients, helping to secure long-term business partnerships.
- Achieved top performer status within the company due to consistent high sales numbers.
- Mentored junior sales agents, sharing effective selling techniques and best practices for success.
- Boosted referral rates by cultivating positive relationships with satisfied customers who were eager to recommend our products/services to others.
- Maximized profitability through strategic pricing negotiations while maintaining strong client relations.
- Assisted call-in customers with questions and orders.
Lead Ramp Agent
Swissport
03.2019 - 02.2021
- Enhanced ramp safety by consistently enforcing proper procedures and guidelines.
- Streamlined aircraft turnaround times through efficient coordination of ground support equipment and personnel.
- Maintained accurate records for flight schedules, delays, and cancellations to ensure smooth operations.
- Boosted team morale by fostering a positive work environment and providing clear communication channels.
- Expedited baggage handling processes, reducing passenger wait times and increasing customer satisfaction.
- Ensured timely departures by effectively managing the loading and unloading of cargo and luggage.
- Minimized operational errors with thorough pre-flight inspections of aircraft exterior and ground support equipment.
- Increased on-time performance through proactive identification and resolution of potential issues prior to departure.
- Optimized fueling procedures, resulting in cost savings for both the airline and passengers.
- Managed aircraft pushback operations, ensuring safe execution while maintaining schedule integrity.
Salesperson
Harvey Norman Computers
06.2017 - 03.2019
- Boosted sales by consistently engaging with customers and addressing their needs effectively.
- Developed relationships with clients for increased loyalty and repeat business.
- Expanded customer base through targeted prospecting and networking efforts.
- Implemented effective sales strategies to maximize revenue generation.
- Exceeded monthly targets by diligently following up on leads and closing deals promptly.
- Provided exceptional customer service, resulting in numerous positive reviews and referrals.
Machine Operator
Carter Holt Harvey
03.2014 - 05.2017
- Enhanced production efficiency by performing routine machine maintenance and troubleshooting issues.
- Reduced downtime by conducting regular equipment inspections and identifying necessary repairs.
- Increased product quality through meticulous monitoring of machine settings and making adjustments as needed.
- Streamlined workflow by maintaining a clean and organized workstation, adhering to safety protocols.
- Collaborated with team members to optimize production processes and improve overall performance.
- Ensured accurate documentation of production data for analysis and continuous improvement efforts.
Assistant Manager
Z Gas Station
01.2012 - 02.2014
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Streamlined store operations for increased efficiency, implementing new processes and procedures.
- Developed strong working relationships with staff, fostering a positive work environment.
- Increased sales through effective merchandising strategies and targeted promotions.
- Managed inventory levels to minimize stockouts while reducing overhead costs.
- Boosted employee morale by recognizing outstanding performance and celebrating team accomplishments.
Education
Diploma in Business Management - Business Management
Tasman International Academies
Auckland, AUK09.2012
Skills
- Product Demonstrations
- Business Development
- Cold-calling
- Performance Tracking
- Sales Pipeline Management
- Sales Training
- Sales Strategies
- Upselling strategies
- Lead Generation
- Customer Assistance
- Client Service
- Lead prospecting
- Customer Service
- Sales closing
Timeline
Sales Agent
Petnsur
02.2021 - Current
Lead Ramp Agent
Swissport
03.2019 - 02.2021
Salesperson
Harvey Norman Computers
06.2017 - 03.2019
Machine Operator
Carter Holt Harvey
03.2014 - 05.2017
Assistant Manager
Z Gas Station
01.2012 - 02.2014
Diploma in Business Management - Business Management
Tasman International Academies
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