Manmohit Singh
Store Manager
Auckland,AUK
Summary
A results-oriented and adaptable sales professional with over 10 years of experience in the pharmaceutical and retail industries. Proven expertise in driving sales, managing operations, and delivering exceptional customer service in fast-paced, customer-centric environments. With a strong background in team leadership and business management, I am eager to apply my skills and passion for home furnishings to support IKEA’s mission of creating a better everyday life for the many people.
Overview
16
16
years of professional experience
4025
4025
years of post-secondary education
Work History
Store Manager
Black Bull Sky Liquor
03.2018 - Current
- Lead the store’s day-to-day operations, achieving sales targets and maintaining a high level of customer satisfaction.
- Supervised and mentored a team, fostering a positive and productive working environment.
- Monitored and managed stock levels, optimizing inventory and product placement to drive sales.
- Implemented training programs for new staff to ensure excellent customer service and adherence to company standards.
- Developed and executed promotional campaigns to enhance product visibility and sales.
- Managed customer inquiries and resolved complaints to ensure continued customer loyalty.
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
Assistant Store Manager
Black Bull Sky Liquor
03.2016 - 03.2018
- Assisted in overseeing daily store operations, supporting the store manager in achieving operational goals.
- Provided outstanding customer service and resolved issues to ensure a positive shopping experience.
- Conducted inventory checks, ensuring stock was available and displayed effectively.
- Assisted in the development of store promotions, increasing sales and customer engagement.
- Supported staff in achieving individual and team sales targets.
Warehouse Assistant
Bostik
01.2015 - 02.2016
- Managed the efficient movement of stock and materials within the warehouse.
- Ensured products were stored and categorized for easy retrieval and shipment.
- Worked closely with the warehouse team to meet deadlines and improve operational efficiency.
Territory Sales Representative
Lupin Pharmaceuticals
10.2013 - 12.2014
- Promoted and sold pharmaceutical products to doctors, chemists, and stockholders.
- Developed strong relationships with clients and provided product knowledge and support.
- Consistently met sales targets, contributing to significant revenue growth in the assigned territory.
Medical Sales Representative
Sun Pharmaceuticals
06.2010 - 09.2013
- Managed relationships with doctors, chemists, and stockholders, promoting pharmaceutical products.
- Provided detailed product information and conducted training sessions for medical professionals.
- Ensured products were available and maintained in pharmacies, increasing sales and customer satisfaction.
Field Sales Executive
Zee Laboratories Ltd.
09.2009 - 05.2010
- Promoted pharmaceutical products to pharmacies, ensuring strong client relationships.
- Achieved sales targets and developed strategies to expand market presence.
- Managed daily operations and customer accounts to drive sales performance.
Education
Diploma - Business Management
NTEC College
Auckland12.2015
Bachelor of Commerce - Bachelor of Commerce
Punjabi University
Patiala03.2009
Skills
- Sales & Customer Service Excellence
- Team Leadership & Staff Training
- Inventory Management & Stock Control
- Sales Strategy & Target Achievement
- Relationship Building & Client Management
- Problem-Solving & Conflict Resolution
- Product Knowledge & Presentation
- Operational Efficiency
- Proficient in MS Office
- Proficient in POS
- Proficient in Retail Management Software
Accomplishments
- Consistently exceeded sales targets in multiple roles across different industries.
- Recognized for outstanding leadership and customer service excellence.
- Successfully managed teams, driving productivity and positive workplace culture.
- Played a key role in launching and managing high-profile retail operations.
Timeline
Store Manager
Black Bull Sky Liquor
03.2018 - Current
Assistant Store Manager
Black Bull Sky Liquor
03.2016 - 03.2018
Warehouse Assistant
Bostik
01.2015 - 02.2016
Territory Sales Representative
Lupin Pharmaceuticals
10.2013 - 12.2014
Medical Sales Representative
Sun Pharmaceuticals
06.2010 - 09.2013
Field Sales Executive
Zee Laboratories Ltd.
09.2009 - 05.2010
Diploma - Business Management
NTEC College
Bachelor of Commerce - Bachelor of Commerce
Punjabi University
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