MANO THAMODARAN
Bangalore,Karnataka
Summary
Aim to establish a career in finance while thoroughly exploring the diverse opportunities within the field. Am committed to apply knowledge and skills both qualitative and quantitative to continuously enhance and contribute toward achieving the organization's objectives.
Overview
13
13
years of professional experience
Work History
Operations Production Lead
ANZ Support India Private Limited
06.2011 - Current
- Ensured that all chargeback, pre-compliance, and pre-arbitration documentation was promptly forwarded to member banks and Visa International in compliance with the stipulated time frame outlined in Visa International's operating regulations
- Carefully validated all dispute-related documents and promptly communicated them to customers
- Overseeing the team's daily production activities to ensure timely completion of team targets
- Assigning tasks and responsibilities to staff members in accordance with SLA commitments and promised TAT
- Enhanced team productivity by providing ongoing training and development opportunities.
- Conducted regular performance assessments, providing constructive feedback and identifying areas for growth and development among team members.
- Fostered a positive work environment by promoting open communication, teamwork, and employee engagement.
- Performed quality control and monitored production efforts.
- Implemented risk mitigation strategies, resulting in reduced downtime and enhanced business continuity.
- Identified trends in disputes and communicated insights to management, prompting proactive measures to prevent future issues.
- Assessed financial risk associated with each case, balancing customer needs against potential losses for the organization.
- Enhanced department efficiency by sharing knowledge and assisting colleagues with challenging cases as needed.
- Analyzed, researched and resolved payment claims within required timeframes.
Credit Assessment Officer
ANZ Support India Private Limited
- Processed partial discharges for residential and commercial properties, ensuring compliance with mortgage terms and legal regulations.
- Reviewed and prepared mortgage discharge documentation, including settlement statements, ensuring accuracy and timely submission.
- Assessed property and loan documents to determine eligibility for partial discharge, minimizing risks and ensuring compliance with bank policies.
- Assessed discharge applications, including income verification, credit checks and collateral evaluation.
- Managed risk by conducting thorough financial analyses, ensuring repayment capacity.
- Ensured all required documentation was in place for regulatory compliance.
- Resolved client inquiries regarding partial discharge terms and procedures, providing clear guidance on the legal and financial implications.
- Ensured all partial discharge processes adhered to applicable banking regulations and policies.
File Compliance Officer
ANZ Support India Private Limited
- Conducting checks on the loans that have been approved by Australian Branch Networks as per ANZ compliance policies
- Issue letter of offer to the front line manager for the customer to execute
- Analysis of business financial data and personal statement of position against application details to ensure full compliance with legal and credit policies and legislation
- Calculation of mortgage fees - stamp duty and other legal/government charges
- Referral of any discrepancies (policy or input errors) to appropriate assessment
- Ensuring all appropriate signed authorities are held and financial data is signed in accordance with current policy
- Preparing accreditation reports for the frontline manager's
- Validating building insurance documents to ensure there is risk coverage
- Conduct income and security verification of mortgage applications as part of compliance check
Education
BBA - Business Management, Marketing Management
RBNMS's First Grade College
Bangalore University06.2010
Skills
- Teamwork and Collaboration
- Problem Solving
- Time Management
- Attention to Detail
- Adaptability and Flexibility
- Proactive and Self-Motivated
- Decision-Making
- Credit analysis
- MS Office
Personal Information
- Date of Birth: 10/27/89
- Nationality: Indian
Relationship
Married
Contacts
+91-9620460645,
Mano_0218@hotmail.com
#7, 3rd Cross Near Ayyappa Temple, Bangalore, Karnataka, 560077,
https://www.linkedin.com/in/mano0218,
https://www.instagram.com/manosst
Languages
English
Hindi
Kannada
Tamil
Technical SKILLS
- SQL Programming
- Excel
- Power BI
I regularly engage in coding on platform such as Hacker Rank.
Awards and appreciations
- Star performer for outstanding performance.
- Best performer for zero errors and productivity.
- Spot award for customer appreciation.
- Quarterly and mid-year award for maintaining quality and productivity.
- Innovator award for contributing to Kaizen that improved process efficiency.
Timeline
Operations Production Lead
ANZ Support India Private Limited
06.2011 - Current
Credit Assessment Officer
ANZ Support India Private Limited
File Compliance Officer
ANZ Support India Private Limited
BBA - Business Management, Marketing Management
RBNMS's First Grade College
Similar Profiles
Shilpa MenonShilpa Menon
Assistant Manager, Client Intelligence Reporting at Deloitte Support Services India Private LimitedAssistant Manager, Client Intelligence Reporting at Deloitte Support Services India Private Limited
Prajwal Pemmaiah K BPrajwal Pemmaiah K B
Credit Assessment Officer - Credit Cards at ANZ Support Services India Pvt LtdCredit Assessment Officer - Credit Cards at ANZ Support Services India Pvt Ltd
Pavithra Krishnakumar Credit Assessor - MortgagePavithra Krishnakumar Credit Assessor - Mortgage
Credit Assessment Officer - CAD A at ANZ Support Services India Pvt. LtdCredit Assessment Officer - CAD A at ANZ Support Services India Pvt. Ltd