Manogaran Shiva Subramaniyam Goundar
Gulf Harbour ,AUK
Summary
16 Years of experience in the engineering field from estimations, to site visit, Quality assurance, man management and time management. Experienced on small to medium scale projects and have also led a time in completing large scale projects as well. Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
17
17
years of professional experience
Work History
General Manager
Coast Marine Stainless Ltd, RRC Investments Ltd
•RD Chandra Investments Ltd
•Max Rentals Ltd
•Rag Suppliers NZ Ltd
2021.11 - Current
- Implemented operational strategies and effectively built customer and employee loyalty
- Developed and implemented strategies to increase sales and profitability
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations
- Managed purchasing, sales, marketing and customer account operations efficiently
- Developed and maintained relationships with customers and suppliers through account development
- Managed budget implementations, employee evaluations, and contract details
- Reported issues to higher management with great detail
- Analyzed market trends and competitor activities to create competitive advantages
- Identified and qualified customer needs and negotiated and closed profitable projects with high success rate
- Assisted in recruiting, hiring and training of team members
Assistant Operation Manager
Coast Marine Stainless Ltd
2019.09 - 2021.11
- Assisted in recruiting, hiring and training of team members
- Coordinated with General Manager in different operational issues and promotional activities
- Supervised operations team to support operational excellence and excellent customer service
- Helped team members maintain business professionalism by coaching each on methods for delivering exceptional service to every customer
- Communicated with customers to assess satisfaction with products and services received
- Developed and maintain operational guidelines for staff
- Monitored inventory and approved reorders of stock to secure necessary resources and meet customer demand
- Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits
- Reported issues to higher management with great detail
Manager
Stainless Steel, Jacks Manufacturing Limited
2014.12 - 2019.09
- Managed and motivated employees to be productive and engaged in work
- Accomplished multiple tasks within established timeframes
- Maintained professional, organized, and safe environment for employees and patrons
- Established team priorities, maintained schedules and monitored performance
- Evaluated employee performance and conveyed constructive feedback to improve skills
- Monitored and analyzed business performance to identify areas of improvement and make necessary adjustments
- Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty
- Communicated clearly with employees, suppliers and stakeholders to keep everyone on same page and working toward established business goals
- Developed and maintained relationships with customers and suppliers through account development
- Defined clear targets and objectives and communicated to other team members
- Planned and budgeted accurately to provide business with resources needed to operate smoothly
- Developed detailed plans based on broad guidance and direction
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions
Operations Coordinator
Jacks Manufacturing Limited
2013.07 - 2014.11
- Coordination of Projects between Engineering department and other supported teams across the operations
- Key responsibilities
- Site and Workshop Supervisions
- Site Inspections
- Costing and quotations
- Recruitment and overseeing New Trainees
- Overseas Procurement
- Sales and Marketing
- Quality Assurance
- Customer Relations 3D Designing
- Achievements
- Successful completion of Main Kitchen Refurbishment works for Stainless Steel Works for Le Lagon Resort Vanuatu
- First Major Out of country Project for company.
Operations Manager
Classic Interior Furniture 7 Construction Limited
2013.02 - 2013.07
- Coordination of Refurbishment project on Outer Island Resort
- Key responsibilities
- Site Supervisions
- Site Inspections
- Costing and quotations
- Ordering and purchasing of Materials – Stock Control
- Achievements
- Successful completion of Refurbishment and repairs works to key facilities building on Mana Island Resort, with Daily task for running engineering workshop
- Key responsibilities
- Site and Workshop Supervisions
- Site Inspections
- Costing and quotations
- Material Procurement
- Sales and Marketing
- Quality Assurance
- Customer Relations 3D Designing
- Achievements
- Successful attainment of Major project for Auckland Zoo
Assistant General Manager
J.Kevi Group (Fiji) Ltd
2012.07 - 2013.01
- General Management and day to day running of Group Operations
- Key responsibilities
- General Logistics
- General Sales and Marketing
- Ordering of Materials
- Man Management
- Job allocations and supervisions
- Preparing of sales reports
- Post project Analysis and report
- Achievements
- Successful attainment of projects for major resorts for full kitchen install of stainless-steel works
- First project completion outside Fiji for Le Lagon Resort Vanuatu for their new Convention Centre
Manager Operations
Tecraft Engineering Fiji Ltd
2007.08 - 2012.06
- General Operations and looking after sales and marketing
- Key responsibilities
- General Sales and Marketing
- Site Inspections
- Ordering of Materials
- Preparing of contract documents
- Preparing of claim certificates
- Job Allocations and supervisions
- Stock Control
- Achievements
- Building and establishing a wonderful team of fabricators, and welders specializing in both residential, and commercial projects
Estimator
Tecraft Engineering Fiji Ltd
2006.11 - 2007.07
- To carry out all projects take off, and estimations
- Key responsibilities
- Take offs
- Material Listings
- Labour Costs
- Site Inspections
- Achievements
- Success full in tendering and obtaining Metal balustrade Projects for the Hilton Villas on Port Denarau Island
Education
Advance Project Management -
Fiji National University
Nadi, Fiji Islands 2012
Diploma - Quantity Surveying
Fiji Institute of Technology
Suva, Fiji Islands 2005
Skills
- Benefits Administration
- Marketing
- Purchasing
- Performance Analysis
- New Business Development
- Budgeting and Cost Control
- Problem Resolution
- Staffing
- Risk Management
- Staff Management
- Project Planning
- Outsourcing
- Administrative Skills
Additional Information
- 021760665 , 41 Serene Place , Gulf Harbour 0932
Timeline
General Manager
Coast Marine Stainless Ltd, RRC Investments Ltd
•RD Chandra Investments Ltd
•Max Rentals Ltd
•Rag Suppliers NZ Ltd
2021.11 - Current
Assistant Operation Manager
Coast Marine Stainless Ltd
2019.09 - 2021.11
Manager
Stainless Steel, Jacks Manufacturing Limited
2014.12 - 2019.09
Operations Coordinator
Jacks Manufacturing Limited
2013.07 - 2014.11
Operations Manager
Classic Interior Furniture 7 Construction Limited
2013.02 - 2013.07
Assistant General Manager
J.Kevi Group (Fiji) Ltd
2012.07 - 2013.01
Manager Operations
Tecraft Engineering Fiji Ltd
2007.08 - 2012.06
Estimator
Tecraft Engineering Fiji Ltd
2006.11 - 2007.07
Advance Project Management -
Fiji National University
Diploma - Quantity Surveying
Fiji Institute of Technology
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