Summary
Overview
Work History
Education
Skills
Timeline
Generic

Manoj Bellam

Wiri,AUK

Summary

Seasoned Sales Manager with a demonstrated track record in driving business growth through strategic business development, exceptional networking abilities, and expert negotiation skills. Over 8 years of industry experience in cultivating robust client relationships, expanding portfolios, and achieving outstanding results. Proficient in leading sales teams to exceed targets, fostering a culture of accountability and teamwork. Driven Lead Sales Associate with proven success in leadership roles and extensive knowledge of ICT And Utility sales. Committed to exceeding goals, working closely with coworkers and closing sales quickly. Expertise in various sales tactics and negotiations.

Overview

10
10
years of professional experience

Work History

South Island Manager

Focus Marketing, Pulse Energy Alliance NZ
Christchurch
06.2022 - Current
  • Spearheaded business development efforts, identifying and capitalizing on growth opportunities within the region
  • Leveraged extensive networking to secure key accounts and forge strategic partnerships, resulting in significant revenue growth
  • Cultivated and maintained strong customer relationships through exceptional service and support
  • Led and inspired sales teams to consistently surpass targets, promoting a culture of accountability and collaboration
  • Collaborated effectively with cross-functional teams to maximize brand exposure and market presence.
  • Supervised staff to optimize brand expansion initiatives and productivity.
  • Established and maintained operational standards for [Number] locations.
  • Worked diligently to resolve unique and recurring complaints, promoting loyalty, and enhancing operations.
  • Managed P&L to decrease discrepancies and retain timely and under-budget project completion.
  • Forecasted sales and established processes to achieve sales objectives and related metrics.
  • Built and deepened partnerships with industry leaders to strengthen collaborative efforts and promote mutual profitability.
  • Masterminded updates to workflows and revitalized teams to meet changing business needs and boost team member performance.
  • Developed sales strategy based on research of consumer buying trends and market conditions.

Team Manager

Power Marketing, Vocus Group NZ
11.2018 - 03.2021
  • Supervised a team of Telesales Agents, emphasizing negotiation skills to exceed individual and team sales targets
  • Ensured unparalleled customer service by resolving inquiries and conflicts through effective communication
  • Skillfully conducted negotiations with clients, consistently achieving high levels of client satisfaction
  • Collaborated with HR to enforce employee discipline and safety standards, fostering a compliant and safe work environment.
  • Coordinated team collaboration to share ideas and build best practices.
  • Evaluated employee performance and coached and trained team members, increasing quality of work and employee motivation.
  • Led employee relations through effective communication, coaching, training, and development.
  • Delivered regular team meetings for aligned work towards common goals.
  • Analyzed team performance data to provide meaningful insights, enabling informed decision-making.
  • Cultivated positive, productive team environments, resolving conflicts quickly.
  • Drove performance of staff by creating incentives and positive work atmosphere and administering recognition and rewards programs.
  • Established and maintained performance, quality and service standards for professional customer care.

ICT Business Sales Representative

Power Marketing, Vocus Group NZ
09.2017 - 11.2018
  • Leveraged negotiation skills to promote and sell various ICT products and services to business owners
  • Effectively communicated the advantages of offerings and negotiated terms to secure sales
  • Provided expert technical support to customers, ensuring a seamless on boarding process
  • Consistently exceeded sales quotas by tailoring solutions to meet customer needs.
  • Managed sales effort and operational planning by updating and tracking customer activity within company CRM system.
  • Assessed customer's needs and coordinated with support groups to service customer.
  • Serviced existing accounts, obtained project orders and established new accounts by planning and organizing daily work schedule.
  • Developed and built customer relationships to surpass sales goals and maintain and expand market penetration.
  • Created and executed marketing and strategic territory plans by employing excellent organization and follow-through skills.
  • Maintained routine communication with clients to assess overall satisfaction, resolve complaints, and promote new offerings.
  • Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.

ICT Sales Consultant

Telnet Services, 2 Degrees NZ
01.2017 - 09.2017
  • Demonstrated technical expertise while promoting and selling telecommunication products and services to residential and SME markets
  • Transformed customer requirements into technical specifications through skilled negotiation
  • Successfully resolved customer complaints and established long-term client relationships
  • Played a pivotal role in market penetration and the development of innovative marketing strategies.
  • Skilled at working independently and collaboratively in a team environment.
  • Self-motivated, with a strong sense of personal responsibility.
  • Proven ability to learn quickly and adapt to new situations.
  • Worked well in a team setting, providing support and guidance.
  • Worked effectively in fast-paced environments.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Excellent communication skills, both verbal and written.
  • Passionate about learning and committed to continual improvement.
  • Proved successful working within tight deadlines and a fast-paced environment.

ICT Sales Representative & Team Lead

UBUY, My Republic NZ
Rotorua
  • Assessed customer's needs and coordinated with support groups to service customer.
  • Managed sales effort and operational planning by updating and tracking customer activity within company CRM system.
  • Developed and built customer relationships to surpass sales goals and maintain and expand market penetration.
  • Serviced existing accounts, obtained project orders and established new accounts by planning and organizing daily work schedule.
  • Created and executed marketing and strategic territory plans by employing excellent organization and follow-through skills.
  • Maintained routine communication with clients to assess overall satisfaction, resolve complaints, and promote new offerings.
  • Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.

customer service

My
08.2016 - 01.2017
  • Developed and executed business development and, strategies for ICT products
  • Leveraged negotiation skills to attract and persuade customers to select products and services
  • Meticulously documented sales processes, ensuring transparency and efficiency
  • Trained and mentored new team members, emphasizing negotiation techniques.

Check Out Supervisor

Countdown Supermarkets
08.2013 - 05.2015
  • Provided top-notch customer service, addressing inquiries, and ensuring an exceptional shopping experience
  • Efficiently managed cashier teams and streamlined checkout processes
  • Supervised cash handling procedures and maintained front-end organization
  • Consistently demonstrated strong customer service skills to meet customer needs.

Education

Expert in Microsoft Office: Word, Excel, Access -

Post Graduate Diploma - Business Administration

University of Southern Queensland
2016

Graduate Diploma - Business Administration

2013

Bachelor of Pharmacy -

Jawaharlal University of Technology
2011

Skills

  • Business Development: Proven ability to identify and capitalize on new business opportunities, resulting in substantial revenue growth Expertise in market analysis, strategic planning, and expanding client bases
  • Networking: Adept at establishing and nurturing valuable industry relationships Skilled in leveraging professional networks to open doors for new opportunities and partnerships
  • Negotiation: Exceptional negotiator with a strong track record of closing deals, securing strategic partnerships, and achieving favorable terms Proficient in contract negotiations and conflict resolution

Timeline

South Island Manager

Focus Marketing, Pulse Energy Alliance NZ
06.2022 - Current

Team Manager

Power Marketing, Vocus Group NZ
11.2018 - 03.2021

ICT Business Sales Representative

Power Marketing, Vocus Group NZ
09.2017 - 11.2018

ICT Sales Consultant

Telnet Services, 2 Degrees NZ
01.2017 - 09.2017

customer service

My
08.2016 - 01.2017

Check Out Supervisor

Countdown Supermarkets
08.2013 - 05.2015

Expert in Microsoft Office: Word, Excel, Access -

Post Graduate Diploma - Business Administration

University of Southern Queensland

Graduate Diploma - Business Administration

Bachelor of Pharmacy -

Jawaharlal University of Technology

ICT Sales Representative & Team Lead

UBUY, My Republic NZ

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