MANOJ KHARE
Auckland,AUK
Summary
Dynamic Sales and Business Operations leader with a history of driving commercial success and enhancing customer satisfaction at Flipkart India. Demonstrated expertise in strategic planning and team leadership, leading initiatives that resulted in substantial profitability gains and improved operational efficiency. Recognized for delivering outstanding results through effective process improvement and adept people management.
Overview
23
23
years of professional experience
1
1
Certification
Work History
Associate Director- Sales & Operations- North
Flipkart India (Owned by Walmart USA)
North India, Bangalore
09.2020 - 09.2024
- Led performance initiatives across 10 stores, securing an annual GMV of ₹1,200 Cr.
- Directed operations for a team of 950 employees, achieving highest profitability nationwide.
- Achieved highest monthly performance consistently.
- Awarded 'Mission Impossible' accolade by leadership for outstanding performance.
General Manager - Sales and Business Operations
Metro Cash and Carry India Pvt. Ltd.
01.2016 - 01.2020
- Supervised activities at the country's second-largest Metro outlet, culminating in an annual turnover of ₹550 Cr.
- Managed operations of a 1.2 lakh sq ft facility with a team of 450 employees.
- Led team of 225 as Store General Manager, boosting revenue to ₹350 Cr.
- Elevated the store to be an industry leader through successful attainment of EBITDA positive status.
Manager - Business Operations
Walmart India Pvt. Ltd.
01.2011 - 01.2016
- Promoted to Manager after serving as Assistant Manager, leading departmental functions.
- Elevated sales figures from ₹150 Cr to ₹200 Cr by fostering talent and improving efficiency.
Area Manager - Sales and Retail Business Operations
Hariyali Kissan Bazar (DSCL Group)
01.2010 - 01.2011
- Directed store managers towards achieving optimal operational performance at 10 locations.
Cluster Manager - Business Operations
Reliance Retail Ltd.
01.2005 - 01.2010
- Managed site selection process and facilitated the opening of retail outlets for Reliance Fresh and Reliance Mart.
Sales Executive
Tulip Diagnostic Ltd.
01.2002 - 01.2004
- Expanded channel sales, forging new distribution partnerships.
Education
Senior Management Program -
Indian Institute of Management
Ahmedabad01.2019
MBA - International Business
IMS - BU Jhansi
Jhansi01.2001
Skills
- Sales and Business Development
- Operations Management
- Supply Chain Optimization
- Team Leadership and People Management
- Commercial performance enhancement
- Customer Experience Improvement
- Strategic Planning and Execution
- Lean Six Sigma and process improvement
Hobbies and Interests
- Playing Chess
- Table Tennis
- Reading Books
- Traveling
Affiliations
- Travelling
- Reading Books
- Playing Chess and Table Tennis with my son.
- Love to spend free time with my son.
Languages
Hindi
Full Professional
English
Full Professional
Accomplishments
- Mission Impossible Award for a turnaround commercial performance.
- MD Awarded for Exceptional Process Improvement.
- Recognized as a People Manager for the highest employee engagement score for the team.
Certification
- Lean Six Sigma Certification
References
References available upon request.
Timeline
Associate Director- Sales & Operations- North
Flipkart India (Owned by Walmart USA)
09.2020 - 09.2024
General Manager - Sales and Business Operations
Metro Cash and Carry India Pvt. Ltd.
01.2016 - 01.2020
Manager - Business Operations
Walmart India Pvt. Ltd.
01.2011 - 01.2016
Area Manager - Sales and Retail Business Operations
Hariyali Kissan Bazar (DSCL Group)
01.2010 - 01.2011
Cluster Manager - Business Operations
Reliance Retail Ltd.
01.2005 - 01.2010
Sales Executive
Tulip Diagnostic Ltd.
01.2002 - 01.2004
- Lean Six Sigma Certification
Senior Management Program -
Indian Institute of Management
MBA - International Business
IMS - BU Jhansi
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