Manpreet Kaur
Hastings,Newzealand
Summary
Talented Server bringing skills in order management, payment processing and upselling. Stay current on menu items and consistently offer targeted recommendations to meet individual customer needs. Knowledgeable about handling special dietary requirements and general food safety standards. Energetic Crew Member offering outstanding skills in customer service, food safety and inventory restocking. Well-trained in operating kitchen equipment to prepare food and complete sales. Customer-focused food service worker devoted to meeting team and customer needs. Motivated Crew Team Member committed to contributing to business success. Experienced in providing high-quality industrial production work. Focused on customer satisfaction and team productivity. Reliable employee seeking full time position. Offering excellent communication and good judgment.
Overview
10
10
years of professional experience
Work History
Health Care Support Worker NZCL
NZCL
Taradale, HKB
11.2023 - Current
- Enhanced patient comfort by providing compassionate and attentive care during their hospital stay.
- Assisted healthcare professionals with various medical procedures, ensuring efficient and accurate treatment delivery.
- Maintained a clean and safe environment for patients, staff, and visitors by adhering to infection control protocols.
- Ensured timely administration of medications and treatments as directed by medical professionals, promoting patient health and wellbeing.
- Provided comprehensive support to patients with activities of daily living, fostering independence and dignity.
- Collaborated with interdisciplinary team members to develop individualized care plans that addressed the unique needs of each patient.
- Monitored vital signs and reported any abnormal findings promptly to nursing staff, facilitating early intervention when necessary.
- Contributed to a positive work culture by supporting colleagues in their duties and offering assistance when needed.
- Participated in continuing education opportunities to expand knowledge base and improve overall patient care outcomes.
Restaurant Team Member
Spice Trader ( AMEYA ENTERPRISES LIMITED)
Hastings, HKB
05.2016 - 11.2023
- Greeted guests pleasantly and answered menu questions.
- Managed over 100 customer calls per day.
- Operated register to process payments and collect cash payment for order totals.
- Arrived to work in uniform and presentable in appearance to meet restaurant standards.
- Trained new employees by demonstrating tasks and coaching during daily activities.
- Used cash registers and calculators to prepare bills, accept payments and make change.
- Restocked condiment dispensers, napkins, silverware and drink machines to prevent shortages.
- Assisted with in-store operations by disassembling delivery boxes, cleaning floors and dishwashing.
- Cleared trays and removed trash from tables before sanitizing surfaces.
- Recorded orders by answering customer questions and entering requests in system.
- Checked and restocked utensils and condiments in appropriate locations for guests.
- Supported sales efforts by suggestively upselling food items and increasing check averages.
- Monitored food temperatures and cooking equipment settings to maintain safety and prevent food-borne illness.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Cultivated warm relationships with regular customers.
- Bussed and reset tables to keep dining room and work areas clean.
- Replenished food items, paper products and canned goods to keep pantry well-stocked during busy periods.
- Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
- Noted special patron requests and followed up with kitchen to confirm delivery.
- Increased sales significantly by upselling higher-end products to customers.
Nightfill Assistant Countdown
Countdown
Newzealand
07.2019 - 10.2020
- Motivated, trained, and disciplined employees to maximize performance.
- Managed team schedule with eye for coverage needs and individual Strengths
Health Care Assistant
Volunteer Work
India
10.2014 - 08.2015
- Improved patient satisfaction by providing compassionate and attentive care to individuals with various health conditions.
- Assisted nursing staff in maintaining a clean and safe environment for optimal patient recovery.
- Performed vital signs monitoring, ensuring timely reporting of any abnormalities to the medical team.
- Contributed to efficient patient care by accurately documenting medical information and maintaining up-to-date records.
Apple Packhouse ( Fresh Fruit Company )
Team Memeber
Hastings, HKB
02.2024 - 06.2024
Education
National Diploma of Business Management - Accounting And Business Management
Royal Business College
Hastings, HKB10.2017
National Diploma Of Business Management - Accounting And Business Management
Royal Business College
Hastings, HKB10.2015
Skills
- Hospitality Management
- Verbal and Written Communication
- Customer Needs Assessments
- Washing and Storing Dishes
- Proper Equipment Operation
- Sweeping and Mopping
- Billing and Payment Processing
- Cleaning Techniques
- Guest Satisfaction
- Food Safety Measures
- Portion Sizes
- Shift Work
Additional Information
Rajvir singh
Store Manager
Spice Traders Hastings
+64 21 084 31166
Manpreet kaur
Access Community Health Support worker
+64 2040139813
Timeline
Apple Packhouse ( Fresh Fruit Company )
Team Memeber
02.2024 - 06.2024
Health Care Support Worker NZCL
NZCL
11.2023 - Current
Nightfill Assistant Countdown
Countdown
07.2019 - 10.2020
Restaurant Team Member
Spice Trader ( AMEYA ENTERPRISES LIMITED)
05.2016 - 11.2023
Health Care Assistant
Volunteer Work
10.2014 - 08.2015
National Diploma of Business Management - Accounting And Business Management
Royal Business College
National Diploma Of Business Management - Accounting And Business Management
Royal Business College