Summary
Overview
Work History
Education
Skills
Languages
Interests
Timeline
Generic

MANPREET KAUR

Woodend

Summary

Energetic and hardworking individual with a positive attitude, dedicated to creating a friendly team atmosphere. Passionate about contributing to collaborative work environments and achieving collective goals. Proven ability to communicate effectively, adapt quickly to challenges, and deliver high-quality results. Seeking opportunities to leverage skills and experience for success in a dynamic work setting.

Overview

12
12
years of professional experience

Work History

Claims Consultant and Case Management

IAG
07.2023 - Current
  • Managed large caseloads effectively, prioritizing tasks to ensure prompt attention to urgent matters.
  • Maintained strong relationships with clients, fostering trust and loyalty through excellent communication skills.
  • Delivered exceptional customer service to policyholders by communicating important information and patiently listening to issues.

Customer Service Representative

Kmart
05.2023 - 07.2023
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Addressed customer inquiries to ensure satisfaction and foster positive service experience.
  • Worked effectively in fast-paced environments.

Customer Service Representative

Fresh Choice
05.2022 - 08.2022
  • Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.

Chef

Meadowbank Retirement village
01.2020 - 02.2022
  • Enhanced customer satisfaction by consistently delivering high-quality, visually appealing dishes.
  • Streamlined kitchen operations with effective communication and collaboration among team members.
  • Assisted in inventory management and ordering supplies, maintaining adequate stock levels for efficient kitchen operations.

Chef De Partie

O&Bowl
02.2017 - 01.2019
  • Provided support in all areas of the kitchen as needed, demonstrating versatility and adaptability under pressure.
  • Trained kitchen staff to perform various preparation tasks under pressure.
  • Demonstrated strong multitasking abilities, managing multiple stations during busy service periods.

Crew Member

Mcdonalds
11.2015 - 08.2016
  • Demonstrated strong multitasking abilities, handling multiple orders and preparing food without compromising quality or efficiency.

Team Member

Kmart
06.2015 - 10.2015
  • Learned all required tasks quickly to maximize performance.

Preschool Teacher

Sunrise School
05.2013 - 06.2014
  • Developed strong relationships with parents and caregivers, providing regular updates on their child''s progress and addressing any concerns proactively.
  • Developed weekly lesson plans and activities to engage children and promote learning.

Education

Diploma - professional cookery(Level-5)

NZMA
Auckland, NZ
08.2016

Bachelor Of Arts -

Delhi University
New Delhi, India
04-2014

Skills

  • Determined to achieve goals
  • Effective communication abilities
  • Efficient at acquiring skills
  • High level of commitment
  • Proficient in environmental adjustment
  • Teamwork and collaboration
  • Attention to detail
  • Calm under pressure
  • Computer skills

Languages

English
Hindi
Punjabi

Interests

  • Adventure Travel
  • I have a passion for photography and editing photos
  • Crafting and DIY Projects

Timeline

Claims Consultant and Case Management

IAG
07.2023 - Current

Customer Service Representative

Kmart
05.2023 - 07.2023

Customer Service Representative

Fresh Choice
05.2022 - 08.2022

Chef

Meadowbank Retirement village
01.2020 - 02.2022

Chef De Partie

O&Bowl
02.2017 - 01.2019

Crew Member

Mcdonalds
11.2015 - 08.2016

Team Member

Kmart
06.2015 - 10.2015

Preschool Teacher

Sunrise School
05.2013 - 06.2014

Diploma - professional cookery(Level-5)

NZMA

Bachelor Of Arts -

Delhi University

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MANPREET KAUR