Manpreet Kaur
Highbury, Palmerston North,MWT
Summary
Dynamic professional with extensive experience in operations management at SPS Hospital, excelling in duty roster management and customer service. Proven track record of enhancing productivity and achieving targets. Detail-oriented and organized, with strong interpersonal communication skills, committed to delivering exceptional service and fostering positive relationships.
Overview
11
11
years of professional experience
Work History
Manager
Grill N Spice(Takeaway)
Milson, Palmerston North
05.2025 - Current
- Supervised daily operations of takeaway service to ensure efficiency and quality standards.
- Reviewed completed work to verify consistency and adherence to established guidelines.
- Monitored staff performance to enhance productivity and operational effectiveness.
Senior Executive-Hospital Operations
SPS Hospital
05.2018 - 10.2024
- Ensure target achievements
- Duty Manager
- Reaching targets and Kpi's
- Manage Duty Roster
- Promote good relations with patients
- Maintaining Data and bills
Receptionist Assistant
Deekay Electronics
02.2016 - 05.2018
- Resolved customer problems and complaints.
- Managed multi-line telephone system and greeted claimants during office visits.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
TelleCaller-Insurance Department
Sandhu Automobiles PVT. LTD. (MARUTI SUZUKI)
12.2014 - 11.2015
- Selling Vehicle Insurance
- Customer service
- Cash handling
- Reaching targets and Kpi's
- Helping customers with enquiries on the system
Education
Bachelor of Arts -
Punjab University
Chandigarh , Punjab , INDIA09-2020
Senior Secondary -
Govt. Girls Senior Secondary School
Punjab School Education Board05-2013
Skills
- Customer service and cash handling
- Duty roster management
- Detail-oriented and organized
- Time management skills
- Operations and staff management
- Report preparation
- Interpersonal communication
Best Patient Care & Relationship Staff
At SPS Hospitals, I received ''Best Patient Care & Relationship Staff Award-2024''—it’s about compassion, trust, and meaningful connections. From the moment a patient walks in, I and my team ensures they feel heard, respected, and cared for.
Languages
- English
- Punjabi
- Hindi
References
- Shweta Lather – pharmacy assistant, phone: 020-406-89300| Email: shweta920.t@gmail.com
- Stefin Joy - CEO , Grill N Spice, phone: 0223326270| Email:grillnspice101t@gmail.com
Timeline
Manager
Grill N Spice(Takeaway)
05.2025 - Current
Senior Executive-Hospital Operations
SPS Hospital
05.2018 - 10.2024
Receptionist Assistant
Deekay Electronics
02.2016 - 05.2018
TelleCaller-Insurance Department
Sandhu Automobiles PVT. LTD. (MARUTI SUZUKI)
12.2014 - 11.2015
Bachelor of Arts -
Punjab University
Senior Secondary -
Govt. Girls Senior Secondary School