Dedicated Collection Centre Supervisor with proven expertise in team supervision, safety compliance, and inventory management. Strong communication and conflict resolution skills drive operational excellence and enhance team performance.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Collection Centre Supervisor
Awanui Labs, Hawkes Bay
Napier South, Napier
10.2020 - Current
Supervised daily operations to ensure team efficiency and adherence to safety protocols.
Trained new staff on procedures and best practices for laboratory tasks.
Monitored inventory levels and ordered supplies to support laboratory functions.
Conducted regular inspections to maintain compliance with health and safety regulations.
Provided guidance and direction to subordinates regarding job duties and responsibilities.
Resolved customer complaints in a timely manner while ensuring customer satisfaction.
Complied with company policies, objectives and communication goals.
Collaborated with other departments to coordinate workflow processes between teams.
Residential Support Worker
Hohepa Hawkes Bay
Poraiti, Napier
08.2018 - 02.2020
Facilitated daily living activities and personal care for individuals, enhancing their independence and well-being.
Assisted in developing and implementing individualized support plans.
Maintained a safe and clean living environment for residents.
Tracked resident progress and contributed to team meetings to ensure effective support and care coordination.
Guided new staff on procedures and best practices for resident support, promoting consistency and quality of care.
Administered and managed medication for residents.
Heathcare Assistant
Geneva Healthcare
Auckland City Hospital, Auckland
05.2017 - 11.2017
Collaborated with healthcare professionals to ensure quality patient care.
Monitored patient vital signs and reported changes to nursing staff.
Provided emotional support and companionship to patients and families.
Ensured cleanliness and safety of patient environments according to standards.
Maintained a clean work environment by following infection control policies and procedures.
Helped feed residents who are unable to feed themselves due to disability or illness.
Assisted in transferring patients from wheelchair or bed using appropriate techniques.
Clinical Instructor
S.K.S.S. College of Nursing
Sarabha, Ludhiana/Punjab
08.2012 - 10.2015
Developed clinical curriculum for nursing program at S.K.S.S. College of Nursing.
Instructed nursing students in clinical settings and classroom environments.
Evaluated student performance through assessments and practical evaluations.
Education
Graduate Diploma In Infection Prevention And Control - Heathcare
Toi-ohomai Institute of Technology
Rotorua
02-2017
Bachelor of Science - Nursing
S.K.S.S. College of Nursing
Ludhiana, Punjab, India
08-2012
Skills
Team supervision
Inventory management
Safety compliance
Staff training
Procedure adherence
Customer relations
Patient care collaboration
Infection control procedures
Effective communication
Conflict resolution
Computer Savy
Languages
English
Professional
Punjabi
Native/ Bilingual
Hindi
Native/ Bilingual
Certification
Medical Laboratory Pre-Analytic Technician
Overseas Registered Nurse
Timeline
Collection Centre Supervisor
Awanui Labs, Hawkes Bay
10.2020 - Current
Residential Support Worker
Hohepa Hawkes Bay
08.2018 - 02.2020
Heathcare Assistant
Geneva Healthcare
05.2017 - 11.2017
Clinical Instructor
S.K.S.S. College of Nursing
08.2012 - 10.2015
Graduate Diploma In Infection Prevention And Control - Heathcare