Manpreet Bhatti
Christchurch,Riccarton
Summary
Retail Sales Rep with more than 7 years of experience currently seeking an employment opportunity that can allow me to use the assets that I have learned through my experience professionally. With a strong background in retail, sales and customer service, I have a strong ability to address a need for a customer effectively and efficiently with a smile.
Overview
10
10
years of professional experience
Work History
Customer Service
Kmart
04.2023 - Current
- Provided outstanding customer service.
- Infill stock
- Merchandise
- Rework on overstock cages
Retail Sales Rep
Farmers Retail Store
11.2020 - 05.2023
- All customer service roles – Priority - Home ware Department
- Other departments: Fashion - women's and menswear, Children, Beauty and Lingerie and had set up charismas shop.
- Manage phone calls, Complaints, Faulty products, new stock and reserve.
- Lead the team when Manager not around
- Floor walk - make list of things need to get done ASAP and to do list for the day and the next day if needed.
- Prep/set up tickets for upcoming promotions
- Setting up super deals tables
- Follow Priority order instructions to set up new season stock.
Pick and Packer Produce
Service Foods
03.2020 - 06.2020
- Fulfill customer orders accurately using pick lists of fruit and vegetables
- Entered data for processing and management.
- Print out and checked invoices for discrepancies in quantity and items.
- Maintained full compliance with legal health and safety regulations.
Sales and Service Assistant / Merchandiser Level 3
Farmers Retail Store
01.2015 - 03.2020
- Greet & serve customers face to face and over the phone, POS, meet daily targets.
- Ensure that sale prices and promotions are passed through register as it should, print and put-up promotion tickets, train new team members.
- Merchandise stock, infill departments, packaging and wrapping fragile products.
- Keep departments and reserves tidy, clear pallets, putting in float and closing, dealing with difficult customers, ringing and sorting out Farmers Finance card issues.
- Product knowledge up to date, complete online courses regarding new products and health and safety.
Shop Assistant / Key Holder
Fresh ‘N’ Best
10.2014 - 01.2015
- Opening and Closing shop, handling money, POS
- Serve customers, managing phone calls/large orders
- Swept and mopped floor, wiped windows and fixtures to support cleanliness and maintain organized store.
- Completed daily tasks accurately and on-time to support shop needs.
- Maintained a clean and organized shop floor, optimizing space for ease of customer navigation.
- Checked incoming orders and organized new stock.
Education
Customer Service And Sales Support Level 2 -
Service IQ
Christchurch, NZ01.2018
Year 10 - 12, NCEA Level 1 & 2 -
Tauranga Girls College
Tauranga, BOP2010
Skills
- Excellent interpersonal and leadership skills
- Confident
- Reliable - Trustworthy
- Friendly - patience
- Self motivated
- Able to establish positive and enjoyable working relationships with wide range of individuals
- Problem solving and initiative
- Time management
- Cultural awareness
- Ability to work under pressure
Nickname
Manna
References
- Nicky, Manager (Farmers), 022 130 8676
Timeline
Customer Service
Kmart
04.2023 - Current
Retail Sales Rep
Farmers Retail Store
11.2020 - 05.2023
Pick and Packer Produce
Service Foods
03.2020 - 06.2020
Sales and Service Assistant / Merchandiser Level 3
Farmers Retail Store
01.2015 - 03.2020
Shop Assistant / Key Holder
Fresh ‘N’ Best
10.2014 - 01.2015
Customer Service And Sales Support Level 2 -
Service IQ
Year 10 - 12, NCEA Level 1 & 2 -
Tauranga Girls College
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