Manpreet Walia

• responsibly deliver products to customers in class 1,2 and 4 trucks.

• ⁠covering customers in and around Auckland metro, with line haul deliveries to WhakAtane, Tauranga, Napier and Taupo.

• ⁠follow the load safety rules by properly loading and strapping the vehicles.

• ⁠loading trucks according to legal requirements for axle weight, gross combination mass of the vehicles.

• ⁠routine checks for the vehicles before loading and unloading vehicles to ensure safety of oneself and other road users.

• ⁠maintenance of cleanliness of vehicles.

• ⁠ensuring of no faults in operation of vehicles and reporting any issues to management immediately to get them resolved.

• ⁠maintening high level of professionalism while making delivery to customers to ensure best customer service.

• ⁠following all instructions regarding delivery of products from both supervisor and customers.

• Contributed to a safe working environment by adhering to safety protocols and reporting potential hazards promptly.
• Coordinated with other departments, ensuring seamless communication throughout the supply chain process.
• Continually sought opportunities for personal development by attending relevant industry workshops or seminars.
• Implemented inventory management strategies to ensure the timely processing of perishable goods.
• Reduced food waste through diligent quality control and accurate selection of produce.
• Supported sustainability initiatives by utilizing eco-friendly packaging materials whenever possible.
• Wrapped and packed perishable food in boxes based on quality and quantity.
• Communicated with supervisors regarding any issues with packaging process.
• Kept records accurate and current by documenting movements in company system.
• Monitored inventory levels to report on shortages or excess.

• Handled customer inquiries and suggestions courteously .
• Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
• Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
• Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
• Cash handling and providing service with a smile.
• Measure and communicate stock levels with supervisors.
• Avoiding and resolving customer conflicts as and when needed.

• Delivered packages to customer doorsteps and business offices.
• Completed on-time deliveries by choosing best and most efficient routes.
• Improved customer satisfaction by ensuring timely and accurate deliveries of products.
• Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
• Operated vehicle safely in highly congested areas with no traffic violations.
• Completed rush deliveries on tight timetables to satisfy customer needs.
• Loaded truck and properly secured items to prevent damage for deliveries.
• Managed customer inquiries and complaints in polite and professional manner.
• Verified accuracy of all deliveries against order forms.
• Maintained strong relationships with clients through proactive communication and personalized service.
• Increased repeat business through excellent customer service and prompt resolution of any issues or concerns.
• Kept detailed mileage and fuel reports to track overall fuel costs.
• Boosted overall efficiency by effectively managing multiple tasks simultaneously, such as loading and unloading vehicles, route planning, and paperwork completion.
• Contributed to company growth by cross-selling additional products during deliveries, resulting in increased sales revenue.
• Loaded and unloaded various delivery vehicles with correct order and balancing.
• Drove truck in urban and rural areas to expertly make high volume of deliveries.

• Completed thorough vehicle inspections prior to starting shifts, guaranteeing reliable transportation for deliveries.
• Strengthened customer relationships through attentive listening and addressing any concerns or questions they had about their order.
• Demonstrated strong time management skills by juggling multiple orders during peak hours.
• Maintained high levels of service quality with efficient route planning and navigation skills.
• Handled cash transactions accurately, making change for customers when needed.
• Practiced safe driving habits at all times, ensuring the well-being of both self and others on the road.
• Verified orders prior to completing deliveries to avoid customer complaints.

• Greeted recipients, delivered packages, and parcels and acquired proper signatures for all deliveries.
• Completed daily delivery assignments while adhering to strict time constraints, ensuring consistent service quality.
• Enhanced customer satisfaction through timely deliveries and professional communication with clients.
• Adhered to all traffic laws while operating company vehicles for safe transportation of goods.
• Operated vehicle safely in highly congested areas with no traffic violations.
• Followed company policies and procedures during shift.
• Utilized GPS technology for precise navigation, minimizing delays and optimizing route planning.
• Ensured the safety of packages by properly handling fragile items during transportation and storage.
• Safely loaded items into delivery vehicle to minimize damage while in transit.
• Kept vehicles clean and well-maintained, ensuring reliable performance for daily use.
• Reduced fuel consumption by implementing efficient driving techniques and carefully planning routes.