Manshika Shayal
Clendon Park,Auckland
Summary
Highly organized and dependable candidate with a proven ability to effectively manage multiple priorities while maintaining a positive attitude. Demonstrated success in assuming additional responsibilities to ensure the achievement of team goals. Committed to delivering exceptional results through strong time management skills and a proactive approach.
Overview
1
1
year of professional experience
Work History
Customer Service Cashier
Get Fresh Takeaways
11.2023 - Current
- Maintained a clean and organized workspace, promoting a welcoming environment for customers.
- Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Processed customer orders and accurately handled payment transactions.
- Met customer service goals and exceeded customer expectations.
- Resolved customer complaints and maintained clean and tidy checkout area.
- Enabled customers to feel welcomed, important, and appreciated by answering questions about products sold throughout store.
- Counted money in drawers at beginning and end of each shift.
- Promoted a positive shopping experience by greeting customers warmly upon entry and providing assistance as needed.
- Developed and managed relationships with customers to increase customer loyalty.
- Answered product questions using knowledge of sales and store promotions.
- Assisted in training new employees, ensuring they were knowledgeable about company policies and procedures.
- Balanced cash registers accurately at the end of each shift, minimizing discrepancies and errors.
- Utilized POS system to handle customer cash and credit card transactions.
- Managed cash register operations accurately, reducing the risk of shortages or overages in daily reconciliations.
- Provided support to fellow cashiers by stepping in during breaks or assisting with complex transactions as needed.
- Handled sensitive information securely while processing payments through various methods including cash, credit cards, and gift cards.
- Processed returns and exchanges with care, adhering to store policies while prioritizing customer satisfaction.
Education
High school -
Papatoetoe high school
PapatoetoeHigh school -
Kamo high school
KamoSkills
- G-suite
- Cultural awareness
- Teamwork and Collaboration
- Organization and Time Management
- Multitasking Abilities
- Dependable and Responsible
- Self-Motivated
- Heavy lifting
- Operating Checkout machine
- Customer Service
- Packaging
- Positive and professional
- Problem-solving abilities
- Reliability
- Item scanning
- Customer service excellence
- Flexible Schedule
- Problem-solving aptitude
- Customer inquiries
- Cash handling expertise
- Up-selling techniques
- Telephone management
- Cleaning and sanitizing
- Training and mentoring
- Refunds and exchanges
- Store merchandise stocking
- Identification checks
Professionalsummary - Personalstatement
I am 19yrs old resident in New Zealand looking for a full time job. I am highly motivated to work hard with the ability to meet all working standards under any conditions. I am willing to work hard and take on any challenges onboard. I am a team player with the ability to take on any added responsibilities with a positive and patient attitude. I've got experience in customer service, checkout operator and packaging. I'm really friendly with people around me and love meeting new people everyday.
Timeline
Customer Service Cashier
Get Fresh Takeaways
11.2023 - Current
High school -
Papatoetoe high school
High school -
Kamo high school
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