Mansi Barthwal
Auckland
Summary
Highly creative Sales and Marketing Coordinator comfortable managing efforts of multiple staff members to achieve attention-grabbing interest and sales. Experienced organizer with eye for making unique, positive connections while interpreting data. Passionate team player engages target audiences to boost mutually beneficial partnerships and company profits.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Sales and Marketing Coordinator
Bostik New Zealand Ltd
04.2021 - Current
- Managed sample product distribution and customer incentive programs to increase sales.
- Collaborated with design teams to create visuals that effectively communicated brand messaging.
- Analyzed competitors' marketing campaigns for insights to gain attention and sales for clients.
- Managed relationships with vendors and suppliers of marketing materials.
- Created CRM software tracking and analysis reports, training new employees on software programs.
- Conducted market research to identify potential customers and new markets.
- Built sales forecasts and schedules to reflect desired productivity targets.
- Organized events such as conferences, trade shows, seminars, and webinars.
- Delivered marketing strategy updates to upper-level management.
- Developed marketing strategies based on corporate objectives and market trends.
- Collaborated with marketing manager to plan out campaign strategies, time tables and guidelines.
- Evaluated success of campaigns by tracking relevant KPIs and metrics.
- Created daily social media posts to build robust brand presence on Twitter, Facebook and Instagram.
- Working on Power BI, Salesforce and SAP for monthly reporting.
Sales Executive
The Roofing Store
08.2021 - 03.2022
- Developed and implemented sales strategies to meet customer needs and increase revenue.
- Prepared presentations, proposals and sales contracts for existing and potential accounts.
- Described merchandise and explained use, operation and care.
- Utilized CRM software to track leads and manage accounts throughout the sales cycle.
- Negotiated contracts with clients on behalf of the company.
- Used cold calling and networking to sell products and services.
- Answered store and merchandise questions and led customers to wanted items.
- Cultivated strong professional relationships with industry partners and created focused campaigns to drive business development.
- Administered and described strategies for customer retention and account expansion to employees, developing solid long-term relationships.
- Analyzed sales data to identify trends in customer preferences and buying habits.
Customer Service Representative
Dominos Pizza Inc.
03.2020 - 01.2021
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
- Streamlined call center processes for improved efficiency and reduced wait times.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Assisted customers in navigating company website and placing online orders, improving overall user experience.
Retention & Operations Executive
Investors Clinic
07.2019 - 11.2019
- Responded to RFQs by authoring and delivering on-target quotations meeting specific parameters and requirements.
- Analyzed business processes to identify areas for improvement and develop solutions to address them.
- Performed root cause analysis on issues impacting operational performance and took corrective action accordingly.
- Led purchasing and installation projects that enhanced multiple internal departments.
- Led strategic planning, negotiations and contracting for indirect services such as legal, building, leases, facilities, furniture, telecommunications, supplies, records management, recruiting, and many others.
- Launched solutions designed to boost efficiency.
- Monitored inventory levels and placed new orders for merchandise to keep supply well-stocked.
- Set clear goals for area managers and implemented systems for measuring results in support of optimal decision making.
Social Media Marketing Intern
EduShedu.com
01.2018 - 06.2018
- Increased brand visibility by crafting and implementing creative social media campaigns.
- Enhanced audience engagement through regular posting of relevant content on multiple social media platforms.
Education
Level 5 Certification- Digital Marketing Strategy
New Zealand Institute of Education
Auckland11.2023
Social Media Marketing Professional Certificate
Meta
03.2023
Graduate Diploma in Business Management - Market Management
Aspire2 International
Christchurch, New Zealand12.2020
Bachelor of Arts - Honours in English & French Literature
Amity University
New Delhi, India07.2018
Skills
- Website Design
- Social Media Marketing
- Microsoft 365
- Email Marketing
- Brand Management
- Negotiation
- Operations Management
- Database Management
- Vendor Relations
- Communications Management
- Branding
- Market Analysis
Certification
- NZIE- Level 5 Certificate in Digital Marketing Strategy
- Meta Certification- Social Media Marketing Professional
- HUBSPOT- Search Engine Optimization
- California Institute of Arts - Fundamentals of Graphic Design
Additional Information
Salesforce CRM
Languages
English
Full Professional
French
Limited Working
Hindi
Native or Bilingual
Timeline
Sales Executive
The Roofing Store
08.2021 - 03.2022
Sales and Marketing Coordinator
Bostik New Zealand Ltd
04.2021 - Current
Customer Service Representative
Dominos Pizza Inc.
03.2020 - 01.2021
Retention & Operations Executive
Investors Clinic
07.2019 - 11.2019
Social Media Marketing Intern
EduShedu.com
01.2018 - 06.2018
Level 5 Certification- Digital Marketing Strategy
New Zealand Institute of Education
Social Media Marketing Professional Certificate
Meta
Graduate Diploma in Business Management - Market Management
Aspire2 International
Bachelor of Arts - Honours in English & French Literature
Amity University
Similar Profiles
Wendy MackWendy Mack
Customer Service at Bostik New ZealandCustomer Service at Bostik New Zealand
Augusto QuirozAugusto Quiroz
Americas Business Director Hygiene & Packaging at Bostik Mexicana SA de CVAmericas Business Director Hygiene & Packaging at Bostik Mexicana SA de CV
Jaques Faria OrtizJaques Faria Ortiz
Analista SR - Customer Service at Bostik Adesivos (Grupo Arkema)Analista SR - Customer Service at Bostik Adesivos (Grupo Arkema)
Mya FennessyMya Fennessy
Volunteer - Teacher Aide at Bairds Mainfreight Primary SchoolVolunteer - Teacher Aide at Bairds Mainfreight Primary School
Sazia KumarSazia Kumar
Business Development Manager at Visy Global LogisticsBusiness Development Manager at Visy Global Logistics