MANU MATHAI
Tauranga,BOP
Summary
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
6
6
years of professional experience
Work History
Shift Runner
KFC
Tauranga, Tauranga
12.2023 - Current
- Maintained accurate records of inventory levels, sales transactions and employee performance.
- Coordinated staff scheduling and assigned daily tasks to team members.
Restaurant Manager
Dominos Pizza
Tauranga, Tauranga
06.2018 - 11.2023
- Resolved customer complaints in a professional manner to maintain positive relationships with guests.
- Supervised and trained staff in customer service, food handling, and safety protocols.
- Developed strategies for improved operational efficiency and customer satisfaction.
Education
National Diploma in Hospitality Management Level 5 - Hospitality
NTech Campus Tauranga
New Zealand 06-2017
Bachelor of Accountancy -
MG University
Kerala 06-2015
Skills
- Employee Motivation
- Operations Support
- Customer Service Management
- Team Leadership
Reference 1
Sharan deep singh
Sokhal
Phone-0211719021
Reference 2
Paul Arackal
KFC
Phone-0224879007
Timeline
Shift Runner
KFC
12.2023 - Current
Restaurant Manager
Dominos Pizza
06.2018 - 11.2023
National Diploma in Hospitality Management Level 5 - Hospitality
NTech Campus Tauranga
Bachelor of Accountancy -
MG University
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