Summary
Overview
Work History
Education
Skills
Timeline
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MANU Riahi

Sydney

Summary

Accomplished sales and management professional with a proven track record in the natural stone and bathroom industry. Demonstrated ability to exceed sales targets while fostering a collaborative team environment. Skilled in building strong customer relationships with a focus on providing solutions that benefit the customer. Proficient in both classic and current design trends in the bathroom and tiling industry

Overview

9
9
years of professional experience

Work History

Show Room Manager

Mega Mart
06.2022 - 12.2023
  • Lead and trained the team to provide excellent customer service using the principles of sales and industry knowledge
  • Always meeting budget and worked with my team, peers and Regional Operations Manager to improve the business and its operations
  • Planned key merchandising activity in a timely manner and ensuring stock management routines are in place
  • Help build key relationships with customers and local Traders for our customers to ensure they have a great experience
  • Please check the reviews for Brookvale google reviews for customer first hand customer feedback

Show Room Manager

Beaumont Studio Tiles, Brisbane
05.2017 - 01.2022
  • At Beaumont Tiles I lead the showroom from and team
  • Managed day-to-day operational activities such as scheduling shifts, handling customer inquiries, resolving complaints
  • Assisted customers in making informed purchasing decisions by providing detailed product information
  • Constantly meeting budget and setting budget for staff
  • Ensuring that the showroom was kept up to date

Sales Manager

Spazio Casa, Auckland
10.2016 - 12.2017
  • Responsible for growing market share throughand customer management
  • Targeted training and development, volume, brand distribution
  • Conducted regular meetings with the team to review performance, discuss goals, and address any issues or concerns
  • Managed day-to-day operational activities such as scheduling shifts, handling customer inquiries, resolving complaints
  • Provided training on bathroom features and benefits as well as effective selling techniques to new hires
  • Ensuring Budget and sales constantly met

Sales Manager

Spazio Caza
12.2014 - 03.2017
  • One of the largest and most famous tile and Bathroom showroom in Australasia
  • Delivered $2.2 million within the first three
  • Months
  • And development, targets and reporting, ways of working internally and externally, routines, workload and delivery of results

Education

Bachelor of Commerce - Marketing and Management

The University of Auckland

Skills

  • Staff Management
  • Budget Management
  • Hiring and Training
  • Bathroom and Tile Expert
  • Client relationships
  • Store operations

Timeline

Show Room Manager

Mega Mart
06.2022 - 12.2023

Show Room Manager

Beaumont Studio Tiles, Brisbane
05.2017 - 01.2022

Sales Manager

Spazio Casa, Auckland
10.2016 - 12.2017

Sales Manager

Spazio Caza
12.2014 - 03.2017

Bachelor of Commerce - Marketing and Management

The University of Auckland
MANU Riahi