Hi, I’m
MANU Thadathil
Christchurch,CAN
Summary
Experienced in customer service and inventory management, demonstrating effective interpersonal skills to engage with customers and address their needs. Maintained quality assurance through software testing and adherence to safety regulations while managing stock levels and ensuring accurate pricing. Proven ability to manage time efficiently, completing tasks within deadlines while maintaining a clean and organized environment. Committed to continuous improvement through ongoing education and training, enhancing knowledge relevant to processing operations.
An organized and motivated individual, eager to utilize time management and organizational skills across diverse settings. Seeking entry-level opportunities to enhance abilities while contributing to company growth.
Overview
9
years of professional experience
1
Certification
Work History
Uber partnerChristchurch, Christchurch
Uber
08.2024 - Current
Job overview
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
- Maintained updated knowledge through continuing education and advanced training.
- Conducted testing of software and systems to ensure quality and reliability.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Assisted with customer requests and answered questions to improve satisfaction.
- Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
FoodstufChristchurch, Christchurch
Grosery Assistant
02.2024 - 04.2024
Job overview
- Stocked shelves with merchandise according to company guidelines.
- Verified prices of products to ensure accuracy at checkout counter.
- Assisted customers in locating items and providing product information.
- Restocked empty shelves quickly during peak shopping hours.
- Operated pallet jacks to move large quantities of stock from storage areas to sales floor.
- Adhered to all safety regulations when handling hazardous materials such as cleaning supplies or chemicals.
- Assisted with pricing, stocking and rotating inventory as needed.
- Maintained a clean, organized and well-stocked environment for shoppers.
- Cleaned work area throughout shift, including sweeping floors, wiping down counters.
- Provided excellent customer service by greeting customers warmly and answering their questions promptly.
- Greeted store customers and assisted with product location, loading or unloading heavy items and retrieving out-of-reach items.
- Followed safety and sanitation procedures to provide quality services and products for customers.
SelfIndia, Kerala
Civil Contractor
02.2016 - 06.2023
Job overview
- Maintained records related to costs associated with various aspects of civil construction projects.
- Organized material delivery schedules for civil construction projects to ensure timely completion.
- Drafted reports summarizing findings from field investigations conducted at sites earmarked for future development initiatives involving significant earthwork operations.
- Negotiated contracts with suppliers and subcontractors for materials needed in the course of executing civil constructions projects.
- Inspected project sites to monitor progress and conform to design specifications and safety or sanitation standards.
- Managed and directed construction, operations or maintenance activities at project site.
- Coordinated with subcontractors to ensure timely completion of all phases of civil construction projects.
Education
M K University Kannur
Master of Commerce from Faculty of Comerce
11-2013
Kannur University Kannur
Bachelor of Commerce from Faculty of comerce and management studies
03-2011
Skills
- Customer service
- Time management
- Quality assurance
- Inventory management
- Self-Directed
- Active listening
- Dependable and responsible
Languages
Malayalam
First Language
English
Intermediate (B1)
B1
Certification
- Newzeland class one full licence
- Newzeland class two leners
Timeline
Uber
Uber partner
08.2024 - Current
Grosery Assistant
Foodstuf
02.2024 - 04.2024
Civil Contractor
Self
02.2016 - 06.2023
M K University
Master of Commerce from Faculty of Comerce
Kannur University
Bachelor of Commerce from Faculty of comerce and management studies
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