Manu M Pillai
Auckland,Mount Roskill
Summary
An ambitious and versatile person with 12 years of experience in accounts, maintaining strong relationships with clients and improving sales and revenue. Working knowledge of strategic planing, budgeting, sales methodologies, AR and AP. Excellent written and oral communication skills with good knowledge of Finance and accounting applications.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Sr. Account Executive
Way Dot Com
India, Kerala
03.2021 - 12.2023
- Implemented account management processes and procedures.
- CAC, GWP, GMV , EBITDA
- Provided timely responses to management inquiries, reports etc.
- Created detailed reports on sales performance, revenue forecasts, and budget expenditures.
- Analyzed cashflow statements.
- Addressed customer questions and concerns regarding products and services.
- Researched and secured new accounts within assigned territory to increase sales and profitability.
- Recruited new account executives as part of a team expansion effort.
- Tracked sales data in order to identify areas of improvement or success.
- Developed strategies for increasing sales volume through existing clients as well as new ones.
Account Executive
Royal DFS
Dubai
03.2019 - 01.2021
- Coordinating with travel agents for there payments and commission
- Managed accounts by providing ongoing technical support after the sale was completed.
- Generated weekly reports on sales performance against targets for upper management review.
- Prepared sales presentations or proposals to explain product specifications or applications.
Sr. Accountant
Amwaj Catering Services
Qatar, Al Khor
01.2013 - 05.2018
- Maintained detailed records of account transactions, including invoices, payments, and journal entries.
- Prepared monthly financial reports for management review.
- Managed daily closing, reporting and reconciliation functions.
- Reconciled bank statements to general ledgers on a monthly basis.
- Completed month-end and year-end close procedures and reconciled bank accounts.
- Trained staff members on proper use of accounting software applications.
- Successfully converted manual accounting system to electronic system to reduce errors and improve efficiency.
- Monitored attendance, leaves, joining reports, duty rosters, salary, overtimes, timesheets
Key Accounts Manager
ISS SDB Securites
India, Tamilnadu
01.2011 - 10.2013
- Developed and maintained relationships with key accounts to ensure customer satisfaction.
- MIS reports and check preparation
- Resolved customer complaints in a timely manner (FLM & SLM)
- Reconciliation of bank statements
Education
MBA - Finance & Retail Mgt
RVSIMSR
India03-2011
Skills
- Budget Management
- Strategic Planning
- Customer Service
- Data Analysis
- Multitasking
- Business Plan Execution
- Flexible Schedule
- Account planning & Budgeting
- Team Collaboration
- Attention to Detail
- B2B & B2C sales
Accomplishments
- Received letter of appreciation for the great efforts to cutting down the budget and cost for the national events. which resulted in good income to the company.
- Received appreciation for the efficient manpower report making and earing extra income for the company.
- Streamlined Banquet functions & Daily sales process in the organization using POS & MS Access which resulted in improving quality and accuracy of reports.
- Accelerated the monthly reconciliation process to the tenth day of every month through measuring timely accruals and accurate financial reports.
Certification
- Basic first aid & CPR training (Ventures Gulf Training Center) Doha Qatar.
- Basic fire awareness training (Qatar Gas)
- Tally 7.2, MS Office, Quick book, Zoho, Tableau, Strip, Paychex, POS, SAP & ERP (working knowledge)
Languages
English
Professional
Hindi
Professional
Tamil
Professional
Malayalam
Native/ Bilingual
Timeline
Sr. Account Executive
Way Dot Com
03.2021 - 12.2023
Account Executive
Royal DFS
03.2019 - 01.2021
Sr. Accountant
Amwaj Catering Services
01.2013 - 05.2018
Key Accounts Manager
ISS SDB Securites
01.2011 - 10.2013
MBA - Finance & Retail Mgt
RVSIMSR
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