Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Manu'ofa Mahe

Northcote,New Zealand

Summary

My name is Manu’ofa Mahe, and I am a NZ born Tongan. I have a long history of administrative experience, and continue to gain skills from my past, previous and current role(s). I am a social butterfly who loves to socialize, but at the same time, a hard working individual. Additionally, I am a religious person, who is passionate about my culture, family and community.

With solid background in administrative functions, including office management and staff coordination. Successfully streamlined office operations, enhancing productivity and efficiency. Demonstrated proficiency in problem-solving and maintaining effective communication within teams.

Overview

9
9
years of professional experience

Work History

Enrolments/Front of house Administrator

ACG Parnell Early Learning School
01.2024 - Current
  • Face to face customer service on a daily
  • Responsible for handling all online queries and enrolments
  • In charge of enrolments and acceptances of place
  • Documenting and storing personal and essential information on database
  • Assisting ECE teachers with teacher to student ratio
  • Assisting Centre manager with producing documents for Parents/Students
  • Attending ECE administrative workshop(s)
  • Staff rostering
  • Placing orders for necessities with several suppliers

Customer Service Relationship Specialist

BSH Home Appliances Ltd
01.2020 - 01.2023
  • Handling inbound and outbound phone calls daily
  • E-mail handling
  • Assisting customers with troubleshooting of appliances
  • Managing and updating systems with appliance stocks
  • Managing warehouse queries & technical in house queries
  • Arranging technicians visits for repair
  • Communicating with technicians to arrange urgent visits to customers

Regulatory Support, Building Consents

Auckland Council
01.2018 - 01.2019
  • Refusing or Accepting CCC applications
  • Ensuring backlog was cleared and up to date
  • Outbound phone handling
  • Handling critical information and storage on database
  • Investigating inspections required

Administrative assistant to the PA of the CEO of Watercare

Watercare
01.2017 - 01.2018
  • Producing formal documents for the GM team of Watercare
  • Handling project information for critical works around Auckland
  • Handling system filing for the CEO
  • Managing the company Excel sheet for project information storing
  • Calendar handling of board meetings
  • Collating board meeting documents

Education

NCEA Level 1, NCEA Level 2, NCEA Level 3, University entrance -

McAuley High School
01.2012

Bachelor of Arts - Maori development

Auckland University of Technology
01.2016

Skills

  • Certified in first aid
  • Attended Administrators Big Day out
  • Proficient in Microsoft Office
  • Touch typing
  • Extensive administrative experience
  • Proficient in workload management
  • Sociable and easily adaptable
  • Multi lingual (English, Tongan & Maori)

Languages

English
Native or Bilingual
Maori
Limited Working
Tonga
Native or Bilingual

Timeline

Enrolments/Front of house Administrator

ACG Parnell Early Learning School
01.2024 - Current

Customer Service Relationship Specialist

BSH Home Appliances Ltd
01.2020 - 01.2023

Regulatory Support, Building Consents

Auckland Council
01.2018 - 01.2019

Administrative assistant to the PA of the CEO of Watercare

Watercare
01.2017 - 01.2018

Bachelor of Arts - Maori development

Auckland University of Technology

NCEA Level 1, NCEA Level 2, NCEA Level 3, University entrance -

McAuley High School
Manu'ofa Mahe