Summary
Overview
Work History
Education
Skills
REFERENCES
Visa status
Driving Licence
SOFTWARE EXPERTISE
Timeline
CustomerServiceRepresentative
Manuprathap  Madhusoodanan Nair

Manuprathap Madhusoodanan Nair

Lower Hutt,Wellington

Summary

Accomplished and energetic professional with a solid history of achievement in various industries. Motivated leader with strong organizational and prioritization abilities. Areas of expertise include management, software support, and digital technology, digital printing.

Overview

18
18
years of professional experience

Work History

Coordinator (Software and Digital Design)

Comdudes Pvt Ltd
04.2017 - Current
  • Communicating with clients or employers about project, event or campaign expectations and goals
  • Various Software and Digital designing works depend on the nature of different organisations
  • Coordinated with design and media teams to develop high-quality creative assets.
  • Improved website visibility through the development and implementation of SEO strategies.
  • Utilized Adobe Creative Suite and Microsoft Office Suite to develop creative designs.
  • Edited and enhanced existing artwork and graphics.

Production Support - Digital Printer Operator

Tuapeka Gold Print
06.2021 - 03.2022
  • Analise files provided by clients or in-house design teams and assess suitability for printing
  • Digital printing (Mimaki UJF 7151 plus, Mimaki UCJV300Series)
  • Troubleshoot and fix file issues, including alignment, color, exposure, clarity, grain, and other images as well as manipulating for bleed and binding
  • Assisting in all areas of print production including collating, folding & creasing, packing and dispatch.

Lead - Production

Wasslab entertainents pvt ltd
01.2013 - 01.2017
  • Responsible for production of educational product orders (printing, punching, packaging, delivery etc.)
  • Participate in a variety of technical activities involved in the operation
  • Handling production of the printed materials, including the printing and racking process, to ensure it meets the specifications and is ready on schedule
  • Performing maintenance tasks on the printing and punching machine.
  • Coordinated effective schedules for production employees.
  • Evaluated manufacturing equipment for safety and functionality with regular inspections and preventative maintenance.
  • Organized regular production line cleaning and sanitation to prevent contamination and consumer illnesses.

Administrator and Cashier

Fastencash Money Transfer Ltd
03.2011 - 09.2012
  • Provide a high level of customer service, offering answers and
    assistance with a smile.
  • Handle transactions for customers, including check cashing, deposits,withdrawals, transfers, loan payments.
  • Identify customer needs, provide information on new products and services, and direct customers to branch representatives as needed.
  • Track, record, report, and store transactional information and special requests.
  • Serve customers by managing documents, information, and financial transactions in an organized, efficient, and secure manner.
  • Computerized office activities, maintained customer communications, and tracked records through delivery.
  • Screened and transferred incoming calls, took down messages, and transmitted information and documents to internal personnel.

Administrator Coordinator

Sevenhox Broking Agency network Pvt Ltd
07.2007 - 02.2011
  • Maintained personnel records and updated internal databases to support document management.
  • Screened and transferred incoming calls, took down messages, and transmitted information and documents to internal personnel.
  • Computerized office activities, maintained customer communications, and tracked records through delivery.
  • Personal assistant to Managing Consultant including travel.
  • Building and managing SharePoint sites.

Office Administration and Reception

Xplora Design Skool
04.2005 - 07.2007
  • Answered phones promptly and directed incoming calls to the correct offices.
  • Provided clerical support to employees by copying, faxing, and filing documents.
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Marketing through phone and face-to-face customer service.
  • Work coordination with staff and support installation programs.

Education

MBA - Marketing and Information Technology

Mahatma Gandhi University

Advanced Diploma - Graphics and Animation

Arena Animation

BSc - Mathematics with Computer Science

Mahatma Gandhi University

Skills

  • Programming and Database management
  • Digital printing
  • Customer and Personal Service
  • Digital Productions
  • Digital Technology
  • SEO Strategy and Execution
  • Customer Satisfaction

REFERENCES

References are available upon request.

Visa status

NZ Resident

Driving Licence

Class1, Class2

SOFTWARE EXPERTISE

Microsoft 365 (including SharePoint)
Adobe Creative Suite
Xero
Oracle Cloud
Tally.ERP9

Timeline

Production Support - Digital Printer Operator

Tuapeka Gold Print
06.2021 - 03.2022

Coordinator (Software and Digital Design)

Comdudes Pvt Ltd
04.2017 - Current

Lead - Production

Wasslab entertainents pvt ltd
01.2013 - 01.2017

Administrator and Cashier

Fastencash Money Transfer Ltd
03.2011 - 09.2012

Administrator Coordinator

Sevenhox Broking Agency network Pvt Ltd
07.2007 - 02.2011

Office Administration and Reception

Xplora Design Skool
04.2005 - 07.2007

MBA - Marketing and Information Technology

Mahatma Gandhi University

Advanced Diploma - Graphics and Animation

Arena Animation

BSc - Mathematics with Computer Science

Mahatma Gandhi University
Manuprathap Madhusoodanan Nair