Summary
Overview
Work History
Education
Skills
Hobbies and Interests
References
Affiliations
Timeline
Generic

Manutahi Ngatai

14 Buccaneer Place, Grenada Village,Wellington

Summary

Dynamic professional with experience in collaborating with diverse work cultures and backgrounds, demonstrating a positive attitude and energetic approach. Known for self-motivation and a strong work ethic, committed to bringing a constructive work environment to both peers and client relations. Adaptable and capable of thriving in both independent and team-oriented settings, contributing effectively to a collective success. Seeking an opportunity to leverage skills and strengths within a growing organization.

Overview

27
27
years of professional experience

Work History

Block Laying/Labouring

Able Mason
Ngauranga, Wellington
03.2004 - 01.2025
  • Observing and siting structural plans
  • Operating heavy machinery/electric tools
  • Site safe course
  • Contributed innovative ideas and solutions to enhance team performance and outcomes.
  • Collaborated with supervisors or other personnel to discuss operational issues or problems encountered during operations.
  • Constructed retaining walls using blocks or bricks in accordance with designs.
  • Demonstrated correct techniques and training protocols.

Sales/customer service

International Home Solutions ltd
04.2015 - 06.2016
  • Responsible for creating and generating leads
  • Selling and promoting high end air filtration systems, face to face customer service and repairs
  • Cash handling and invoicing customers
  • Training and developing new representatives
  • Interviewing and hiring for sales/telemarketing departments
  • Organising and Coordinating goals and objectives for the business

Service sales rep (call centre)

The National Bank
04.2008 - 08.2010
  • Responding to high volume inbound calls
  • Customer service and general enquiries
  • Dealing with customer's account information
  • Opening and closing personal and business accounts
  • Team development and training exercises
  • Answered inquiries from prospective customers regarding features of products and services offered.
  • Developed customized sales techniques to successfully sell and upsell services to new and existing clients.
  • Provided technical support for customers using the company's products or services.

Southern Cross Garden Bar Restaurant
10.1997 - 03.2008
  • Cleaning and clearing tables
  • Setting up functions
  • Serving food/drink
  • Cash handling
  • Lifting heavy stock
  • Face to face customer service
  • Manning events, functions and occasions

Education

Brick & Block apprenticeship -

BCITO
01.2014

Certifcate - Mauri Ora [Te Waharoa] level 2

Te Wananga O Aotearoa
01.2012

School certificate - Maori language level 2

Rongotai College
01.1999

Skills

  • Social skills development
  • Motivational interviewing
  • Multicultural sensitivity
  • Creativity and innovation
  • Compassionate client care
  • Community integration support
  • Quality program protocols

Hobbies and Interests

  • Write, produce and play music
  • Performing arts
  • Sports - League, basketball, touch rugby, indoor netball
  • Gym
  • Family

References

  • Gary Bouzaid, Able Mason, 0276864080

Affiliations

  • I have a drive to lead a busy and active life, committing to focusing on good health perspectives while supporting friends and family on similar paths. I enjoy the outdoors and have keen interests in helping people achieve life changing goals through means of fitness, creative dance and motivational movement.
  • Music is also a healthy outlet of expression that I have recently found a passion for. Understanding the many facets to this creative outlet often leads to developing new skills and avenues of expression, and the beauty of sharing that with others.
  • I have been privileged to showcase my passion for creative dance on the world stage. The experience of culminating with people of diverse cultures and ethnicities of similar interests is eye opening and humbling.

Timeline

Sales/customer service

International Home Solutions ltd
04.2015 - 06.2016

Service sales rep (call centre)

The National Bank
04.2008 - 08.2010

Block Laying/Labouring

Able Mason
03.2004 - 01.2025

Southern Cross Garden Bar Restaurant
10.1997 - 03.2008

Brick & Block apprenticeship -

BCITO

Certifcate - Mauri Ora [Te Waharoa] level 2

Te Wananga O Aotearoa

School certificate - Maori language level 2

Rongotai College
Manutahi Ngatai