Manveer Singh
Hamilton
Summary
Developed leadership and training skills in fast-paced, customer-focused environment. Demonstrated ability to communicate effectively, develop team members, and implement training programs. Seeking to transition into new field, leveraging strong team coordination and operational skills.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Crew Trainer
McDonalds
08.2022 - Current
- Trained other employees in customer service, food safety, and performance requirements.
- Taught new team members correct procedures for all areas of operations.
- Studied crew members during work shift to provide feedback and guidance in improving performance.
- Set positive example for team members by providing high-quality, efficient service.
- Conducted hands-on demonstrations to teach new recruits proper use of equipment, enhancing safety and efficiency.
- Increased team productivity through effective communication, delegation of tasks, and motivational leadership strategies.
Merchandiser
New World Te Rapa
12.2021 - 07.2022
- Inspected merchandise for quality and arranged proper display location on floor.
- Managed inventory levels with regular monitoring, ordering, and stock replenishment for optimal product availability.
- Answered customer questions regarding store merchandise, department information, and pricing.
- Monitored inventory levels and kept adequate stock in product displays on sales floor.
- Improved overall store appearance by performing routine maintenance tasks such as cleaning shelves, updating signage, and reporting damaged fixtures for repair or replacement.
- Assisted customers in locating desired items or suggesting suitable alternatives when necessary, contributing to an elevated shopping experience.
Education
Diploma - Automotive Engineering
Wintec
Hamilton, NZ11-2024
High School Diploma -
Hillcrest High School
Hamilton, NZ12-2023
Skills
- Customer service
- Employee training
- Cash handling
- Team leadership
- Workplace safety
- Active listening
- Coaching and mentoring
Certification
- NCEA Level 1 & 2
- Diploma in Automotive Engineering Level 3
Languages
English
Native or Bilingual
Italian
Limited Working
Punjabi
Native or Bilingual
Timeline
Crew Trainer
McDonalds
08.2022 - Current
Merchandiser
New World Te Rapa
12.2021 - 07.2022
- NCEA Level 1 & 2
- Diploma in Automotive Engineering Level 3
Diploma - Automotive Engineering
Wintec
High School Diploma -
Hillcrest High School
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