Digital Business Transformation | Programme and Project Management | Performance and Capability Improvement
A versatile and results-driven professional with over 20 years of experience successfully delivering multi-million-dollar digital business transformation and change initiatives across Oceania, Europe, Middle East, North America, and Asia. Maintains a strong focus on people, process, and systems. Adept at formulating comprehensive planning and policies, driving strategic and tactical processes, and achieving project success in challenging environments. Skilled in building and nurturing profitable relationships with internal and external stakeholders.
Work History
Programme Manager | Senior Project Manager – EPMO
1 Year 3 Months
Zespri International | 07.2025 - Current
Delivery Leader
9 Months
EPI-USE | 09.2024 - 06.2025
Programme Manager | Project Director
11 Months
Hamilton City Council | 09.2023 - 08.2024
Strategically appointed by Hamilton City Council – Information Systems to lead the overhaul, conceptualisation, and successful implementation of a comprehensive HRIS platform, replacing an outdated legacy system to ensure compliance and efficiency.
Spearheading recovery, restructure, and commencement of HRIS and Payroll (NZ Holiday Act compliant) platform replacement, including investment assessment and development of compelling business case
Leading thorough delivery approach evaluation and performing cost-benefit and investment analysis for informed investment decisions involving GM - People and Culture, GM - Business Services, Finance Director, and CIO
Collaboratively crafting programme's resource plan, procurement strategy, test strategy, and delivery roadmap in partnership with prominent Big 4 consultancy and internal resources.
Programme Manager | Senior Project Manager – EPMO
1 Year 3 Months
Zespri International | 06.2022 - 09.2023
Engaged by the Zespri Enterprise Programme Management Office to spearhead delivery of enterprise-level digital and business change and transformation projects, emphasising SAP SuccessFactors, Power BI, ServiceNow, Adobe AEM, and SAP S/4 HANA.
Directed a $15M portfolio of 12 cross-functional initiatives across HR, supply chain, marketing, and compliance, leading a global team of 70+ to deliver strategic outcomes.
Realigned the $4.7M PeopleZone (SAP SuccessFactors) Programme to SAP Activate, delivering Phases 1 and 2 on time, cutting $315K in costs, and leading RFP, contracting, and delivery for Phase 2.
Ensured GDPR compliance by resolving critical roadblocks in collaboration with Zespri Europe and overseeing a Big 4 consultancy-led assessment to enable SAP SuccessFactors deployment.
Delivered a $2M Adobe AEM re-platform of Zespri’s global and 21 regional websites via a Singapore-based team of 20; improved EMPO operations by enhancing delivery models, budgeting, and demand management practices.
Led risk, dependency, and impact assessments across the portfolio; developed mitigation plans, readiness assessments, and executive reporting, presenting RAG/RAID status to CDO, CFO, and CPO across four key steering committees.
Programme Manager - USPO
7 Months
University of Auckland | 11.2021 - 06.2022
Specifically contracted by The University of Auckland's Strategic Programmes Office to lead the delivery of a multi-year $28M HR Ecosystem replacement programme which included a payroll platform, effectively managing a professional team of 10 direct reports and overseeing 40 indirect reports.
Revamped a $28M business case and secured Vice-Chancellor and University Council approval within 3 months—resolving an 18-month impasse by clearly articulating both tangible and intangible benefits.
Led the end-to-end RFP process, including solution and implementation partner selection. Addressed procurement capability gaps by engaging external experts to support complex licensing and negotiation stages.
Developed a 4-year delivery roadmap aligned with HR strategic priorities, working closely with HR leadership and stakeholders to secure engagement, alignment, and buy-in.
Mobilised top-tier resources and established robust programme governance, managing delivery, budget, risks, and stakeholder communications—including executive updates to the Steering Committee, CEC, and University Council
Senior Project Programme Manager - EPMO
2 Years
Zespri International Limited | 11.2019 - 11.2021
Engaged by the Zespri Enterprise Programme Management Office to spearhead and execute enterprise-level digital and business transformation initiatives, utilising expertise in Programme and Project Management and Agile delivery methodologies.
Directed a NZ$15M portfolio of 12 cross-functional initiatives across human resources, supply chain, marketing, and compliance, leading a team of 70+ onshore and offshore members from inception to completion
Realigned a NZ$4.7m SAP SuccessFactors – PeopleZone programme to SAP Activate methodology, delivering Phases 1 and 2 on-schedule with cost savings of NZ$315k, overcoming delays and budget overruns
Provided project and delivery management consultancy to the Enterprise PMO, improving expectation setting, project demand shaping, delivery models, and budget planning using best practices knowledge
Developed and implemented project management artefacts, such as feasibility decision scorecard, business readiness assessment, and project business continuity plan to mitigate impact on project delivery due to COVID-19 pandemic
Managed programme and project demand, allocated resources, identified risks, developed mitigation strategies, and conducted performance assessments to ensure successful project outcomes and stakeholder satisfaction.
Senior Project Manager
3 Months
EY, Ernst & Young | 08.2019 - 11.2019
Hired as a crucial member of EY's IT Advisory practice, entrusted with direct client engagement across the Oceania region, as a Senior IT Project Manager for Fonterra Co-operative, a key EY 360 client, led projects and delivered results within the IT PMO.
Managed a portfolio of three projects with a total budget of NZ$2m, overseeing 30+ direct reports and 5 vendor partners across Australasia and Europe
Successfully restructured and recovered the delivery of a crisis driven OpenText Content Server upgrade project worth NZ$650k and developed business cases to secure project approval and funding from portfolio committees.
Senior Management Consultant
7 Months
Suncorp New Zealand | 01.2019 - 08.2019
As a strategic leader, I was appointed to enhance the Continuous Improvement framework within an Agile operating environment, driving successful completion of strategic initiatives and timely project delivery to achieve business goals.
Developed and implemented a Lean-Agile Continuous Improvement Framework, prioritised, and monitored a NZ$2.7m process improvement portfolio, as well as facilitate an organisation-wide maturity and capability assessment exercise.
Established Lean Thinking principles, Lean Portfolio Management, Quality Circles, and Change Networks with the Operations Executive and Management Team to drive continuous improvement efforts.
Analysed front-line processes, created Value Stream Maps for 8 General Insurance products. Provided leadership and coaching in Lean Process Improvement, Agile Delivery Management, and Change Management techniques.
Senior Business Project Manager
11 Years 3 Months
QatarEnergy LNG | 09.2007 - 12.2018
Recruited by RasGas Company Limited (Joint Venture - QatarEnergy (QP) - ExxonMobil) to lead stakeholder engagement and direct a successful enterprise-wide transformation programme. Championed best practices in process improvement, project management, and governance by collaborating with senior management and teams. Contributed to the successful merger of RasGas and Qatargas which was effective on January 1, 2018, later rebranded as QatarEnergy LNG on September 14, 2023.
Achieved over US$7m in savings through 20+ process enhancement and transformation initiatives, leveraging Lean and automation strategies to streamline operations, consolidate systems, and eradicate process inefficiencies
Managed a 15-member team in centralising and automating SAP PS and MM modules for a US$3bn+ Subsurface, Major, and Minor Projects portfolio post-Qatargas and RasGas merger, facilitating operational efficiency and cost reduction
Facilitated the successful merger of 75 IT systems across 8 business areas, ensuring uninterrupted operations and coordinating training to 400+ users during the merger of Qatargas and RasGas
Implemented SuccessFactors - Recruitment and Onboarding with a US$600k budget, resulting in a 25% increase in new-hire satisfaction
Optimised 14 employee loans and claims processes using Lean methods and SAP ESS/MSS automation, achieving a 40% improvement in employee satisfaction and cost savings of approximately US$1.6m
Led the establishment of the HR Transformation PMO. Acquired US$9.5m for the Operations Analytics and Dashboard programme. Mentored 4 Qatari Graduates in line with Qatar National Vision 2030
Enhanced the Business Continuity Plan and supervised the migration of SAP PS and MM modules during the RasGas - SAP ECC to HANA upgrade.
Senior SAP Consultant
3 Months
QataEnergy | 03.2007 - 06.2007
Senior SAP Consultant
2 Months
Videocon Industries | 12.2006 - 02.2007
Analyst | Project Manager
3 Years
Multiple Companies | 01.2003 - 01.2006
Education
MBA - Business Administration And Management
University of Leicester | Leicester, United Kingdom | 02.2014 - 06.2018
Executive Certificate in Disruptive Strategy - Business Strategy
Harvard Business School | Boston, United States Of America | 10.2018 - 11.2018
Certificate in Strategic Management And Leadership - Level 7 - Business Strategy
Chartered Management Institute | London, United Kingdom | 06.2018 - 12.2018
Bachelor of Mechanical Engineering - Mechanical Engineering
Madurai Kamaraj University | India | 11.1998 - 04.2002
Skills
Business Transformation Management
Business Case Development
Continuous Improvement
Change Management
Benefits Identification and Management
Programme and Project Management
P3M Assurance and Governance
Strategy Alignment and Implementation
PMO Set-up and Maturity Assessment
Programme and Project Recovery
Stakeholder Engagement
Cross-functional Team Leadership
Business Readiness and Realisation
ERP
Cloud
COTS implementation
Accomplishments
Delivered 40+ enterprise transformation and process improvement initiatives, achieving $16M+ in cost savings and aligning organisations with strategic objectives across industries like local government, energy, and higher education.
Led large-scale global programmes and projects with budgets up to $28M and teams of 15 to 70+, ensuring delivery within scope, schedule, and budget while driving efficiency and innovation.
Directed the centralisation, optimisation, and automation of 20+ capital project management processes post a $117B merger of two leading LNG firms. Applied Lean and Agile principles for rapid and efficient value delivery.
Revitalised and stabilised high-priority, at-risk projects, rescuing 11 critical initiatives since 2019, saving over $5M in potential delays and rebuilding stakeholder confidence.
Certified in Praxis, PRINCE2, Managing Successful Programmes, SAFe Practice Consultant, PMI PMO-CP, Lean, Six Sigma, Project Programme and Portfolio Governance, ICAgile APM, Gateway Assurance Review, and SAP Activate, leveraging advanced methodologies to drive success in complex programmes across Agile and traditional frameworks.
Certification
Praxis Framework™ Practitioner – Integrated Programme and Project Management, APMG, United Kingdom
MSP® Practitioner Certificate in Programme Management, PeopleCert, United Kingdom
PRINCE2® Practitioner Certificate in Project Management, AXELOS Global Best Practice, United Kingdom
Certified SAFe® 6 Practice Consultant (SPC®), Scaled Agile, United States of America
ICAgile Certified Professional in Agile Project & Delivery Management (ICP-APM) International Consortium for Agile, United States of America
Certified Scrum Master® (CSM®), Scrum Alliance, United States of America
Project Management Office - Certified Practitioner (PMO-CP) ™, Project Management Institute, United States of America
Project, Programme and Portfolio Governance Professional (P3GP®), P3GQA, United Kingdom
Office of Government Commerce (OGC) - Gateway™ Review Team Member (RTM) BTLi, Australia
Accredited Professional - Gateway Assurance™ Review Team Member Global Digital Assurance Pty Ltd, Australia
Certified Six Sigma Black Belt™ (CSSBB™), American Society for Quality (ASQ), United States of America
Lean Advanced Practitioner - LCS Level 1c, Lean Competency System (LCS) - Cardiff University, United Kingdom
Certified Process Professional Master® (CPP Master®), BP Group, United Kingdom
Certified Change Accelerator (Human-Centred Design Change Leadership and Digital Change) Earth2Mars, Australia
SAP Certified Associate - SAP Activate Project Manager, SAP, Germany
SAP Business Transformation Program Manager (BTPM)SAP, Germany
SAP Certified Associate – Design Thinking, SAP, Germany