Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Marama Ihimaera

Auckland,AUK

Summary

I'm driven by a deep passion for efficient and effective project management, and my Bachelor of Applied Management (HR Major) has equipped me with the skills to excel in administration, data management, and election services. I thrive in collaborative environments, consistently exceeding expectations while upholding the values of tikanga Māori. I find immense satisfaction in delivering exceptional customer service and contributing to positive community outcomes. My expertise in data analysis, reconciliation, reporting, client relations, and contract management allows me to consistently deliver outstanding results.

Overview

7
7
years of professional experience

Work History

Data Repair Officer

Te Reo, Census NZ
03.2023 - 06.2023
  • Ensured data accuracy and integrity through rigorous checks, reviews, and validation processes, adhering to Standard Operating Procedures
  • Successfully resolved data discrepancies and improved data quality
  • Applied tikanga Māori and Te Reo Māori expertise to ensure culturally sensitive and accurate data handling, demonstrating strong biculturalism
  • Resolved iwi coding discrepancies efficiently, meeting service level agreements and tight deadlines
  • Proficient in data entry and records management
  • Collaborated effectively with internal stakeholders to resolve issues and improve data quality, showcasing excellent communication and problem-solving skills

Processing Officer

Election Services
08.2022 - 10.2022
  • Efficiently processed voting documents, including data entry and barcode scanning, maintaining high accuracy and contributing to the integrity of the election process
  • Worked effectively within a team environment to meet strict deadlines and ensure the integrity of the electoral process, demonstrating strong teamwork and time management skills
  • Demonstrated meticulous attention to detail throughout the entire voting process

Programme Administrator

Te Whare Wananga o Awanuiarangi
02.2018 - 04.2022
  • Managed programme-related academic and enrolment responsibilities, providing exceptional customer service to students and staff
  • Experienced in student administration and client relations
  • Responded efficiently to online, phone, and in-person inquiries, resolving issues promptly and effectively
  • Streamlined administrative processes, including student admissions, transfers, withdrawals, and class bookings
  • Proficient in scheduling and event planning
  • Managed purchase orders, staff/student travel and accommodation bookings, and general office administration, demonstrating strong procurement and contract management skills

Kaiwhakahaere

Whakatipuranga ki Ōtara Kohanga Reo
10.2016 - 06.2017
  • Provided comprehensive administrative support, including induction for whānau and mokopuna, payroll processing, and health and safety compliance
  • Managed banking procedures and general office administration, ensuring efficient and effective operations
  • Experienced in compliance and records management
  • Provided cover for staff leave, maintaining seamless continuity of service

Education

Bachelor of Applied Management - HR Major

Manukau Institute of Technology
01.2017

Skills

  • Microsoft Office Suite
  • Document management
  • Event planning
  • Customer service
  • Payroll processing
  • Strategic planning
  • Innovation and creativity
  • Work coordination
  • Communication
  • Cultural sensitivity
  • Tikanga Māori application
  • Iwi relations
  • Community engagement

Languages

Maori
Native or Bilingual
English
Native or Bilingual

Timeline

Data Repair Officer

Te Reo, Census NZ
03.2023 - 06.2023

Processing Officer

Election Services
08.2022 - 10.2022

Programme Administrator

Te Whare Wananga o Awanuiarangi
02.2018 - 04.2022

Kaiwhakahaere

Whakatipuranga ki Ōtara Kohanga Reo
10.2016 - 06.2017

Bachelor of Applied Management - HR Major

Manukau Institute of Technology

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Marama Ihimaera