Hi, I’m
Marama Rata
New Plymouth,TKI
Overview
10
years of professional experience
Work History
La Quinta
Front Desk Receptionist
04.2017 - 06.2019
Job overview
- Assisted servers with delivering food, filling beverages, and retrieving items for guests.
- Established welcoming atmosphere by greeting each guest warmly.
- Helped guests at tables when in need of assistance.
- Reset tables between guests by restocking low items and wiping down surfaces.
- Maintained tidy and organized work area to preserve aesthetics and support cleanliness and quality standards.
- Accurately operated cash register to process customer payments.
- Readied customers' take-out orders in secure bags with appropriate amounts of condiments, silverware and napkins.
- Documented customer orders and conveyed special requests to kitchen staff.
- Kept drawer balanced by accurately processing cash, credit and debit payments.
DRG Concepts
Front of House Employee
10.2012 - 06.2014
Job overview
- Assisted servers with delivering food, filling beverages, and retrieving items for guests.
- Established welcoming atmosphere by greeting each guest warmly.
- Helped guests at tables when in need of assistance.
- Reset tables between guests by restocking low items and wiping down surfaces.
- Maintained tidy and organized work area to preserve aesthetics and support cleanliness and quality standards.
- Accurately operated cash register to process customer payments.
- Readied customers' take-out orders in secure bags with appropriate amounts of condiments, silverware and napkins.
- Documented customer orders and conveyed special requests to kitchen staff.
- Kept drawer balanced by accurately processing cash, credit and debit payments.
TJ Maxx, TJX Companies
Sales Associate
07.2009 - 01.2010
Job overview
- Helped customers locate products and checked store system for merchandise at other sites.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Answered customer questions about sizing, accessories, and merchandise care.
- Prepared merchandise for sales floor by pricing or tagging.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Provided exceptional services and pleasant shopping experiences to retail customers.
Education
Winfree Academy Irving, Texas
High School Diploma
Skills
- Hospitality services
- Customer assistance and interaction
- Time management
- Multitasking and organization
- Problem-solving skills
- Customer service
- Teamwork
Timeline
Front Desk Receptionist
La Quinta
04.2017 - 06.2019
Front of House Employee
DRG Concepts
10.2012 - 06.2014
Sales Associate
TJ Maxx, TJX Companies
07.2009 - 01.2010
Winfree Academy
High School Diploma